Shubhayu Sengupta

My role in Zeta encompasses leading Talent Acquisition, People Success, Real Estate and Workplace/ Procurement and Workplace IT

As the CHRO, was responsible for developing and executing human resource strategy, including succession planning, talent management, change management, total rewards and organizational and performance management. My role extended to ideation, support, and policy strategy for both Gloplax and its clients.

Was the leader of the HR function for Healthcare business (globally 450 MN USD) for the centres in India and The Philippines of around 13,000+ employees. Hinduja Group divested its Healthcare business to Barings Pvt Equity in August 2021 and the operations in India and The Philippines got carved out from the Group as separate legal entities, in January 2022, with its people, clients and assets. Took charge of Philippines operations in March 2022. Was also performing the Global OD leader role effective October, 2022 Led the entire setting up of new entities and moving 14,000+ employees with a smooth transition of business and people. Worked then on the Talent strategy for new business growth and revenue over a 5 year plan, including being part of the core team working on creation of the new brand/ identity, associated values and way of working, of being a tech-enabled healthcare leader. Was a core team member of driving the ESG initiatives in India and the Philippines as a key focus area in this new Healthcare organization. In this enhanced role, was also responsible to lead all Technology and senior level hiring for India and the Philippines. Was responsible for key people functions including Total Rewards, Competency based Talent Management, HR Business partnering and have been a strong enabler of D&I and CSR initiatives across the organization.

Was the leader of the HR function for India operations of the global organization (around 600 MN USD in revenue) and responsible for all HR related activities for around 14,000 people across 4 cities in India. Business operations included International Healthcare / Non-healthcare lines of businesses, with a mix of voice and non-voice processes. Established HR as a strategic enabler for the business during major transformation/restructuring. Worked on creating an “Integrated Learning Roadmap” for the business organization Designed and ran the entire Talent Review framework right from creating the proficiency based competency framework to evaluation of existing talent and outcome based developmental road map

Responsible for the Talent/ HR function across five countries (Poland, Argentina, China, The Philippines and India) for the back-office of EY and as the Talent Leader was responsible for driving talent growth strategy and creating a sustainable and scalable talent agenda and a “fit for purpose” organization Design/implementation of Talent strategy to achieve accelerated growth; setting up operations in Poland and The Philippines Designed and created a global leadership pipeline program as part of the Talent "Build" strategy

Wells Fargo India, a 100% subsidiary of Wells Fargo Bank, provided Technology and Operations support to the Bank and in my role as HR leader, helped create a compelling employee value proposition and team member engagement through various talent initiatives while ensuring the principles and philosophies of the global brand. Helped set up the people success processes as the offshore centre was growing through the run and build mode. Was responsible for building & leading the Human Resources function for Wells Fargo across India and Philippines for around 5,000+ people, accountable for all facets of HR across Talent Acquisition & Development, Engagement & Retention, Total Rewards and HR Service Delivery. Orchestrated transformative HR initiatives at Wells Fargo, contributing to building a strong employer brand. Played a key role in the senior management team at Wells Fargo in India and served on its Operating Committee. Helped the offshore centre to be recognised by Aon Hewitt as Best Employer

Was part of the set up leadership team in establishing the Global Capability centre of the global reinsurance giant in India. Led the Finance and HR function for the offshore centre, growing it from 20 to around 350+ employees across multiple business functions like reinsurance accounting for Life and Health & Property and Casualty lines of businesses and also actuarial support

Was part of Organization Change & Strategy Group, working on assignments across industries, in areas of Organization Restructuring & Design, Performance Management, Compensation & Benefits Management, OD & Learning