Soh Shi Hong

Field Application Engineer (Post-Sales Team) @ Sangfor Technologies

About

Experience in implementing and operating in network security and cloud infrastructures. Manage and build a secured environment with cutting edge technologies like EDR, XDR, SASE, Hyperconverged Infrastructure, Disaster Recovery.

Country

Malaysia

City

Federal Territory of Kuala Lumpur

Industry

Information Technology & Services

Skill

Cloud Infrastructure, Cloud Storage, Cybersecurity, Server Architecture, Linux System Administration, Network Infrastructure, Project Delivery, Cloud Services, Problem Solving, Project Management, Hyper-Converged Infrastructure, Computer Networking, Cloud Computing, Amazon Web Services (AWS), Technical Support, Network Security, Troubleshooting, Linux

Experience

Field Application Engineer (Post-Sales Team)

Sangfor Technologies

2024-10 - Present · 2 yrs

• Manage and support channel partners in implementation of projects and POCs. • Provide support and troubleshoot to clients for issues post deployment. • Conduct POC of Cybersecurity (XDR, EDR, SASE, NGFW) and Cloud Computing (HCI, Disaster Recovery) products. • Collaborate cross-functionally with internal teams and stakeholders in project deliverables. • Managed services for Government industry named accounts. • Conduct product training to channel partners and customers.

Field Application Engineer

Sangfor Technologies

2024-2 - 2024-7 · 6 mos

• Project delivery and deployment. • Provide technical support to customers and channel partners. • Conduct product PoC (Proof of Concept).

Information Technology System Support

NIBONG TEBAL PAPER MILL SDN. BHD.

2021-10 - 2022-1 · 4 mos

Completed a 3 months industrial training program as IT Support under Management Information System (MIS) department at NTPM Sdn. Bhd. During my internship, I'm glad that having the opportunity to participate in the planning and execution of network upgrades and expansions at branch office. • Set up and configure computer systems, including OS and software applications for users. • Diagnose and troubleshoot issues related to network, software system and hardware. • Maintain in house IT infrastructure. • Provide technical support to users.