Shruti Arora
Team Leader- Human Resources @ Paytm
About
As an MBA graduate with 4 years of experience in market research, retail sector, and fintech sector, I specialize in end-to-end HR operations and talent acquisition across all grade levels (1 to 6 and above). Currently, I am contributing to the acquisition team at Paytm, where I lead recruitment initiatives that align closely with business goals and support sustained organizational growth. I bring a proven track record in sourcing and hiring top talent, managing offer rollouts, conducting salary negotiations, and maintaining detailed recruitment trackers and dashboards. I have successfully closed 85% of positions within the defined Turnaround Time (TAT), demonstrating my commitment to efficiency and delivery excellence. Beyond recruitment, I excel in stakeholder management, fostering seamless collaboration between business leaders and hiring teams. I am adept at handling escalations and resolving recruitment challenges swiftly and professionally. With a strong focus on team leadership and process optimization, I have enhanced candidate experience and streamlined hiring workflows. Driven by a passion for building high-performing teams and cultivating meaningful professional relationships, I am dedicated to delivering impactful HR solutions that fuel business success.
India
Delhi
Human Resources
Strategic Human Resource Planning, Bulk hiring, Interpersonal Communication, Offer Management & Salary Negotiation, Team Leadership, HR Strategy & Planning, Campus & Lateral Hiring, Excel Pivot, HRMS, HR Operations, Google Forms, Pivot Tables, Darwinbox, Talent Sourcing, Team Management, Salary Structures, retail hiring, Offer Letter , Stakeholder Management, End to End Recruitments
Experience

Team Leader- Human Resources
Noida
As a Team Lead – Human Resources at Paytm, I bring 4+ years of experience. Currently managing end-to-end recruitment for Pan-India locations, with a strong focus on bulk sales hiring for the fintech sector, and business hiring at all levels. I’m passionate about onboarding top talent that aligns with business goals, company culture, and the unique demands of the fintech industry. Passionate about building high-impact teams that drive fintech innovation across India’s diverse markets. Excited to connect with fellow professionals who share a vision for transformative talent strategies! * Key Responsibilities & Impact: -Led Pan-India bulk hiring and business hiring , closing 400+ sales roles annually across Tier 1–3 cities. Had been a face for customer acquisition roles, and business hirings. -Achieved 95% offer acceptance rate and cut time-to-hire by 30%. -Handled complete recruitment lifecycle, including salary negotiations and onboarding for 100+ hires. -Collaborated with leadership to align hiring with business growth strategies. -Improved retention through streamlined onboarding and accurate HR processes. -Managed a team of recruiters, enhancing workflows and talent acquisition efforts.

Talent Acquisition Executive
Gurugram, Haryana, India
As a Talent Acquisition Officer at TATA 1mg, I bring extensive experience in managing the end-to-end recruitment process across a wide range of roles, from executive to director level. I have a proven track record of sourcing, interviewing, and selecting top talent, ensuring alignment with business needs, company culture, and the unique demands of the retail industry. Roles and responsibilities: * End-to-End Recruitment: Extensive experience managing the entire recruitment process for diverse roles, from executive to director level, with a strong focus on retail hiring. * Talent Sourcing & Selection: Proven track record in sourcing, interviewing, and selecting top talent, ensuring alignment with business needs, company culture, and the unique demands of the retail industry. * Salary Negotiation & Documentation: Expertise in salary negotiation, offer letter preparation, and managing all onboarding documentation to ensure smooth hiring processes. * Stakeholder Management: Skilled in collaborating with senior leadership and department heads to understand hiring requirements and align recruitment strategies with organizational goals, particularly in the retail sector. * HR Fundamentals: Strong understanding of HR processes, including accurate record-keeping in trackers and facilitating seamless onboarding for new hires. * Team Leadership: Experience leading and mentoring teams of junior recruiters, optimizing recruitment strategies, and driving initiatives to attract and retain top retail talent. * Passion for Growth: Committed to driving talent acquisition initiatives that contribute to business growth and help build high-performing teams, particularly in the retail industry where talent is crucial to success.

Talent Acquisition Officer
Roles and responsibilities as a Talent Acquisition Officer at Market Xcel Data Matrix Pvt Ltd. * HR & Management: Talent Acquisition, Mass Hiring, Recruitment Strategy, Employee Engagement, Performance Reviews * Leadership & Stakeholder Relations: Team Management, Client Relations, Stakeholder Engagement * Training & Development: Communication Training, Problem Solving, Leadership Training * Recruitment Process: Candidate Assessment, Screening, Shortlisting, End-to-End Recruitment, Salary Negotiations * Operational Excellence: SOP Development, Workload Prioritization, Query Resolution, Documentation, Tracking Systems * Technology & Tools: LinkedIn Recruiter, Databases, HR Systems * Performance Metrics: Key Performance Indicators (KPIs), Employee Assessment, Background Check
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