SHRIYA SHARMA

Front Office Associate @ Scylla-Luxury Resort & Spa

About

A highly motivated and enthusiastic Hotel Management fresher with a strong passion for the hospitality industry. Skilled in customer service, problem-solving, and team collaboration, with a solid understanding of hotel operations, guest relations, and service excellence. Eager to apply academic knowledge and develop practical skills in a dynamic hotel environment. Known for a positive attitude, strong work ethic, and a keen desire to learn and grow within the hospitality sector.

Country

City

India

Industry

Events Services

Skill

Front Office Operations, Guest Experience, Guest Services, Receptionist Duties, Telephone Reception, Guest Service, front office , Customer Service, Customer Satisfaction, Hospitality Service, hospitality , Guest Relations, Business-to-Business (B2B), B2B Marketing, B2B Marketing Strategy, Marketing Management, Sales, Marketing Strategy, Online Content Creation, Adobe Illustrator

Experience

Front Office Associate

Scylla-Luxury Resort & Spa

2025-3 - Present · 1 yr 7 mos

Yermal Karnataka

Intern

Hyatt Regency Dehradun Resort and Spa

2024-5 - 2024-11 · 7 mos

Dehradun, Uttarakhand, India

Assist with guest check-ins/outs and handle inquiries. Support front desk operations, including reservations and guest services. Helped in assisting the housekeeping department with the overall cleanliness & guest requests. Provide support in the restaurant/bar and assist with events. Perform administrative tasks and assist staff with daily operations.

Marketing Executive

Group Futurista

2023-6 - 2023-10 · 5 mos

India

As a marketing executive for an event services company, my role is to promote and showcase the wide range of event services we offer to clients. I create compelling descriptions and marketing materials to highlight the benefits and features of our event services.