Shreyans Sethia

Leading enterprise-scale digital platform delivery for TD’s Business Banking segment, serving Small Business, Commercial, and Corporate clients across all digital channels. I hold strategic accountability for the end-to-end digital product portfolio, including platform vision, product roadmap, and customer experience strategy. Collaborating closely with internal business leaders, payment networks, partners, and technology vendors, I drive the delivery of secure, scalable, and intuitive digital solutions aligned to client and regulatory expectations. I lead a high-performing organization of 200+ professionals across product, engineering, architecture, and delivery functions, executing a multi-year $250M+ digital transformation program. This initiative is focused on accelerating revenue growth, enhancing market competitiveness, and modernizing client-facing experiences through cloud-native platforms, API-first architecture, embedded security, and AI-powered fraud prevention capabilities.

Spearheading complex technology projects while leading initiatives to enhance software development processes by integrating cutting-edge technologies and best practices using internal and external partnerships. Managing senior executive team and partners (VP+) through data-driven insights, and actionable reports, that demonstrate outcomes. Accountable for Software Engineering across 3 Business Segments which include BAU enhancements (run the bank) and large-scale transformation programs (change the bank) across a wide technology stack • TD Insurance – E2E customer lifecycle including custom back-office applications, digital channels (mobile and web), Guidewire cloud (PolicyCenter, BillingCenter and ClaimCenter), Rating engine, Back-end APIs, Document management (Kofax) and Data Analytics • Digital Channels – Driving increased digital sales through all of TD’s shopping and buying platforms (Web, Mobile, API, and integration with host systems) and ensuring successful fulfillment for our personal banking and wealth customers. • Business Banking – E2E customer lifecycle from Sales (Salesforce, nCino, LD) to Servicing (Digital self-serve, integrated billing) across small business & commercial for a variety of products including – Credit, Auto Finance, Equipment Finance, Merchant Services etc.

Led the software engineering capability for all of Business Banking Technology driving E2E delivery for a Technology Portfolio of >$ 220 million. Directly responsible for 180+ software engineers delivering more than 80 projects annually with quality across 50 different applications. Championed value and purpose-driven innovation – Driving BDD with business and technology, consolidating distributed teams with common capabilities to reduce cost, implementing DevOps for faster delivery, and uplifting talent quality. In parallel to tech delivery, led the practice operations for all of TD software engineering (2300+ associates) by optimizing the # of vendors, leading RFP, building strategic partnerships, driving increased offshore leverage, and establishing a metric-based governance model. • Successfully Delivered multiple Tier 1 programs including a new Digital Self-Service portal for Institutional Customers, Salesforce/nCino Implementation for Faster Credit Adjudication, Migrating over a $1.5 billion Book of Business for Equipment Finance, Ensuring Regulatory Compliance through CEBA/ CEWS/ BASEL etc. • Led Engineering Transformation to drive > $10 million cost savings through > 100,000 hours of productivity improvement over 5 years. • Spearheaded the workforce strategy for all of TD’s software engineering practice and achieved $23 MM of annual cost savings by aligning 280 high-cost roles to lower-cost regions. • Led implementation and roll-out of Behaviour Driven Development (BDD) across the enterprise (>350 Pods). Partnered with multiple internal teams and external partners to establish BDD as a practice and trained over 2000 associates.

Focussed towards enabling Business Agility By Fastening Delivery Cycles, Optimizing Spend and Simplifying Organizational Process. Specialized in Improving Delivery Maturity in complex landscape including setting up Centralized TCOE’s, Leading Large Transitions from Client/ Incumbent, Conducting Current State Analysis, Defining Roadmaps and Implementation Plans. Additionally Responsible for Delivery Management, Relationship Management, Contract/ SOW Negotiation, Financial Management, Consulting and Delivery Transformation. Accountable for E2E Test Delivery on large scale Testing Engagements across Banking & Insurance Industry. Lead large global teams managing day to day delivery across Multiple Business Domains - Insurance, Group Benefits, Retirement Insurance, Financial Services, Mutual Funds.