Shreya Das
Deputy Manager - Operations & Strategy I CEO Office @ Medanta
About
Professional with great determination, acumen and a very process-oriented character who has inbuilt affinity to face challenges and win the battles. Experienced in PLANNING & DESIGNING HOSPITAL, HOSPITAL MARKETING, PUBLIC SPEAKING, HUMAN RESOURCE ACTIVITIES as well as RCA of OPERATIONAL lacunas & QUALITY IMPROVEMENT PROGRAMS have uprooted me as a Healthcare Professional. Creating & Writing contents for promoting and organizing hospital business development programmes have been a crucial and remarkable experiences i had during my Internship as well as a part of my Job. Qualified healthcare professional ,graduated as a life scientist (University of Delhi) and post graduated as a Hospital Administrator from National Forensic Sciences University, Gandhinagar. As a Quality management personnel, my attributed KRAs are 1. Implementation of 5s in organization, 2. Conducting tracers 3. Collating and doing analysis of different adverse incidents/events happened in the premises, 4. Process Improvement and re-engineering 5. Monitoring and analyzing trends of various the Performance Indicators 6. FMEA, HVA, HIRA,
India
Gurugram
Medical Practice
Digital Transformation, Project Management, Product Development, Go-to-Market Strategy, Strategic Planning, Microsoft Office, Quality Management, Data Analysis, Marketing, Quality Auditing, Quality Patient Care, Operations Management, Healthcare Management, SCHEDULING, Process Engineering, Process Management, Data Mining, Value Stream Mapping, Key Performance Indicators, Microsoft Excel
Experience
Deputy Manager - Operations & Strategy I CEO Office
Medanta
Gurugram, Haryana, India
Assistant Manager- Operations & Strategy | CEO Office
Medanta
Assistant Quality Manager
Medanta
Gurugram, Haryana, India
Accreditation and Compliance
P. D. Hinduja National Hospital & Medical Research Centre
Mumbai, Maharashtra, India
Quality Executive
Indraprastha Apollo Hospitals , New Delhi
New Delhi, Delhi
Implementation of JCI standards and ensuring it's compliance on ground Monitoring and analyzing the trends of various critical performance/quality indicators Conducting Clinical Audits Process improvement: Re-engineering the critical processes for better outcomes and facilitating the departments in implementation of the improvised processes. Conducting detailed root cause analysis in case of any process deviation or adverse event occurs Conducting trainings for sensitizing the staff regarding patient safety and quality issues Implementation of 5S and ensuring regular compliance in the organisation
Quality management Intern
Indraprastha Apollo Hospitals , New Delhi
Analysis of Operation theatre performance using DMAIC approach. Implementation of 5S. Value stream mapping of various processes. Being a part of core team, ensured the compliance in documentation required for the NABH Audit at Apollo Hospital,Noida. Prepared Quality Manual for Molecular Biology and and Immunology laboratory.
Quality management Intern
Mata Chanan Devi Hospital
New Delhi Area, India
Time motion study of discharge process in the hospital, and the reasons causing delayed discharge and leaving patients dissatisfied. Observed the operating procedures of various departments in the hospital. Attended Continuous Education Training Programme.
Administrative Intern
ISHA MULTISPECIALITY HOSPITAL
Vadodara Area, India
Had insights of all the departments during the observation period. Assisted the professionals in pharmacy audit and medical audits, in ISHA HOSPITAL, Vadodara.
Operations and marketing intern
Kk multispeciality hospital
Waghoria road, vadodara
Worked as a Marketing executive during the course of internship as well as learnt the strategic Planning and Designing of a superspeciality hospital underwent expansion to become a multispeciality hospital.
Project Intern
Indraprastha Apollo Hospitals , New Delhi
Developing contents and designing the script for the REWARDS & RECOGNITION ceremony by Assisting and coordinating the concerned department of Training & Learning @ Indraprastha Apollo.
Education
National Forensic Sciences University (NFSU)
Hospital and Health Care Facilities Administration/Management
Symbiosis Centre for Distance Learning
Business Analysis
Delhi University
Zoology, physiology and anatomy, biochemistry, genetics, molecular biology
National Forensic Sciences University (NFSU)
Health/Health Care Administration/Management
Gold medalist
Shreya Das's Contact Information
Phone
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