Shreesh Ramohally Umesh
Technical Writer @ University of San Francisco
About
I'm an MBA candidate at USF bridging technical operations and business strategy. Before business school, I spent 4 years at Ellucian (a SaaS company) managing cloud infrastructure and leading cross-functional projects across engineering, customer success, and business teams. I've executed enterprise migrations with zero downtime, facilitated stakeholder alignment with 20+ participants, and built business cases for platform optimization delivering significant cost savings. At USF, I'm expanding my strategic toolkit through hands-on work: - Leading product development for a cybersecurity platform with Carnegie Mellon Engineering - Conducting market research and go-to-market strategy for luxury goods expansion - Building financial models and equity valuations for pharma companies I'm passionate about roles where I can bridge technical and business perspectives, conduct user/market research to inform decisions, and coordinate cross-functional teams to drive measurable outcomes. Seeking Summer 2026 internships in Product Management, Finance, Marketing Strategy, or Business Operations at tech, SaaS, or growth-stage companies. Technical: AWS, Python, SQL, Cloud Infrastructure Business: Product Strategy, Market Research, Financial Analysis Tools: Excel, Power BI, Tableau, Salesforce, Figma Certifications: AWS Solutions Architect, McKinsey Forward Program
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United States
Higher Education
Product Management, Financial Modeling, Enterprise AI, Financial Accounting, Business Strategy, Business Analysis, Project Management, Sustainable Business Strategies, Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Adaptability and resilience, Problem Solving, Communicating for impact, Relationships & Well-being, My Digital Toolkit, Kubernetes, Docker Products, Git, Ansible, ITIL Process
Experience
Technical Writer
University of San Francisco
San Francisco, California, United States
Manage knowledge management strategy and user-facing documentation for CRM platform serving 500+ university users. - Content Strategy: Develop documentation roadmap based on user research and feedback, identifying gaps and prioritizing content creation - User Experience: Optimize information architecture and navigation to reduce user friction and improve onboarding experience - Cross-Functional Coordination: Collaborate with IT, Admin, and Academic Affairs departments to gather requirements and standardize content templates - Operations: Measure documentation effectiveness through usage analytics and iterate based on adoption patterns Skills: Content Strategy, User Research, Information Architecture, Stakeholder Management
Cloud Administrator
Ellucian
- Cross-Functional Product Operations: Managed domain migration projects for enterprise clients (including Coastal Bend College), coordinating product, engineering, and customer success teams to execute complex migrations with zero downtime and seamless user experience. - Product Analytics & Process Improvement: Facilitated monthly incident retrospectives with 20+ stakeholders across product and engineering, analyzing failure patterns and user impact to inform product roadmap priorities. Drove 35% reduction in repeat incidents and 50% improvement in resolution time through systematic root cause analysis and process optimization. - Technical Product Infrastructure: Led implementation of CI/CD automation infrastructure, identifying operational inefficiencies and building business case for OS migration that achieved significant cost savings in response to AWS pricing changes. - Platform Operations: Managed AWS cloud infrastructure (EC2, Route53, CloudWatch, S3) and monitoring systems (Datadog), enabling SLA tracking and product health dashboards for internal stakeholders. - Go-to-Market Support: Collaborated with customer success teams on client onboarding strategies, translating technical capabilities into customer-facing value propositions and ROI justifications for enterprise migrations.
Education
University of San Francisco
Relevant Coursework: Business Analytics, Financial Accounting, Financial Management, Marketing Strategy, Sustainable Business Strategy, Enterprise AI Consulting Projects: - Cybersecurity Assessment Platform: Leading cross-functional product development with CMU - Market Expansion Strategy: Conducted competitive analysis and go-to-market planning for Chanel luxury goods - Equity Valuation: Performed DCF analysis and financial modeling for Eli Lilly and Merck using FactSet
Dayananda Sagar College of Engineering, BANGALORE
Electronics and Communications Engineering
Kendriya Vidyalaya
I completed my 10+2 in Kendriya Vidyalaya No.1 Golconda.
Shreesh Ramohally Umesh 's Contact Information
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