Shravani Sharma K.

Senior Product Manager, Business Operations Technology @ MGM Resorts International

About

I’m a digital product leader with 12+ years of experience scaling enterprise platforms that bridge data, technology, and business strategy. From hospitality to healthcare, I’ve led multi-million-dollar transformations that streamline operations and unlock new customer value.At MGM Resorts, I drive AI-driven and HR technology innovation — modernizing enterprise workflows, improving experience design, and enabling faster, data-backed decisions. My focus: solving complex business problems through empathy, analytics, and cross-functional collaboration.What excites me most is leading teams through transformation — creating clarity from complexity, aligning vision with execution, and building technology that truly moves the business forward.

Country

United States

City

Las Vegas Metropolitan Area

Industry

Entertainment

Skill

Enterprise platform modernization, Generative AI for Performance Management, Artificial Intelligence (AI), Automation, Procurement, Strategic Sourcing, Research Skills, Project Delivery, Metrics Definition, Mass Market, Key Performance Indicators, Feature Definition, Documentation, Backlog Management, Agile Methodologies, Team Management, Google Analytics, Scaled Agile Framework, Marketing Strategy, Strategic Planning

Experience

Senior Product Manager, Business Operations Technology

MGM Resorts International

2025-9 - Present · 1 yr 1 mo

• Leading enterprise-scale transformation of business operations platforms serving 70,000+ employees across multiple resorts. • Defining product strategy and roadmap for AI-enabled workflows to improve operational efficiency and decision accuracy. • Partnering with finance, operations, and data science teams to deliver measurable outcomes in cost savings and process automation

Business Engagement Coordinator

MGM Resorts International

2024-3 - Present · 2 yrs 7 mos

Active Core member of Health & Wellbeing Volunteersing Groupp

Senior Product Manager, Corporate HR Applications

MGM Resorts International

2023-2 - Present · 3 yrs 8 mos

• Own end-to-end HR technology roadmap for digital employee experiences, performance management, and workforce analytics. • Implemented data-led initiatives improving HR service delivery time by 30% and adoption across 60,000+ employees. • Led cross-functional agile teams integrating AI tools for recruitment and learning platforms.

Senior Digital Product Manager

CONNECT, powered by American Family Insurance

2022-10 - 2023-1 · 4 mos

• Drove modernization of customer engagement platforms, enhancing policyholder experience and cross-channel consistency. • Collaborated with data science and design teams to deliver new features increasing retention by 12%.

Senior Digital Project Manager

Mercury Healthcare (Now WebMD Ignite)

2022-2 - 2022-9 · 8 mos

Dallas, Texas, United States

• Directed implementation of patient engagement systems for healthcare clients nationwide. • Delivered 20+ digital transformation projects under tight regulatory and data security frameworks.

Senior Technical Product Manager

eBay

2021-5 - 2022-1 · 9 mos

• Managed technical roadmap for seller tools impacting millions of global users. • Partnered with engineering to deploy predictive analytics improving seller conversion rates.