Shravan Kumar Reddy Kancharakuntla

• Conducted workshops and stakeholder interviews to define business/system requirements. • Developed BRDs, FRDs, process flows, and data dictionaries. • Built Tableau dashboards to track patient wait times, no-shows, etc. • Supported UAT and testing with RTM, test plans, and defect tracking. • Collaborated with SMEs to improve scheduling workflows and KPIs. • Ensured HIPAA compliance and led integration efforts with third-party platforms.

• Elicited and documented business requirements by collaborating with stakeholders across Production, Customer Service, and Supply Chain teams. • Created and maintained BRDs and process documentation to support production system enhancements. • Developed process flow diagrams and use cases to communicate requirements with technical teams. • Conducted regression and UAT testing cycles; logged and triaged defects for resolution. • Worked on SAP Business One and B1 Work Floor to monitor inventory and production transactions. • Built dashboards using Power BI and Excel to visualize key metrics like stock levels and production throughput. • Used Microsoft Access and SQL to manage and query production data for reporting and validation. • Optimized ETL processes for integrating inventory data from multiple sources. • Conducted end-user training sessions and created documentation for updated workflows. • Ensured compliance with internal controls, data security protocols, and regulatory standards.

Java