Shraddha Panarker

Manager, Clinical Operations @ ClaimSecure Inc.

About

With over six years of experience in pharmacy and clinical operations, I bring a strong commitment to enhancing patient care and operational efficiency. At ClaimSecure Inc., I lead initiatives to optimize Special Authorization and Coverage Navigation Services, ensuring seamless support for members and clients. My mission is to align operational strategies with organizational goals, fostering a culture of collaboration, innovation, and excellence. By integrating diverse perspectives and a results-driven mindset, I aim to continuously improve healthcare services and outcomes. At ClaimSecure, my efforts have been pivotal in driving operational success. By managing dedicated teams and implementing efficient strategies, we have consistently achieved key performance indicators and elevated client satisfaction.

Country

Canada

City

Greater Toronto Area

Industry

Hospital & Health Care

Skill

Operations Management, Operational Excellence, Pharmacy Benefit Management, Biosimilars, Retail, Medication Management, Project Management, Clinical Skills, Specialty Pharmaceutical, Leadership, Healthcare Reimbursement, Microsoft Excel, Data Entry, Office Administration, Microsoft Office, Microsoft Office 2007, Time Management, Administrative Assistants, Clerical Work, Drug Distribution

Experience

Manager, Clinical Operations

ClaimSecure Inc.

2024-9 - Present · 2 yrs 1 mo

I lead dedicated teams focused on Special Authorization and Coverage Navigation/Reimbursement Services. By implementing efficient operational strategies, I ensured that key performance indicators are consistently met while providing top-notch support to both members and clients. My efforts contributed to significant improvements in team productivity and client satisfaction.

Team Lead of Clinical Pharmacists

ClaimSecure Inc.

2021-11 - 2024-9 · 2 yrs 11 mos

I spearheaded initiatives to improve drug coverage and reimbursement processes. I managed a team of Clinical Pharmacists, ensuring they provided exceptional client support and education on specialty medications. My efforts in operationalizing the Biosimilar Switch Policy significantly enhanced our drug benefits offerings, while my analysis of new drugs entering the market informed strategic decisions.

Clinical Pharmacist - Client Support

ClaimSecure Inc.

2020-6 - 2021-11 · 1 yr 6 mos

Clinical Pharmacist - Operations

ClaimSecure Inc.

2019-9 - 2020-6 · 10 mos

Pharmacist

Shoppers Drug Mart

2017-7 - 2022-11 · 5 yrs 5 mos

At Shoppers Drug Mart, I played a pivotal role in medication management and health education, significantly enhancing patient care. I led a dedicated pharmacy team to streamline operations and elevate customer service standards, while also spearheading community health initiatives such as diabetes and vaccine clinics. My efforts contributed to improved patient engagement and health outcomes.