Shmuel Hever

• Cross company project management of Printed Circuit Boards (PCB) for various leading companies in the High-Tech market. • Managing all the aspects of the customer order operation. • Making sure the customers receives supplies to their full satisfaction while sticking to budget and schedule. • Account Management. • Sales Operations. • Quotes to customers. • Supply Chain Management, purchasing and handling subcontractors and suppliers. • Production Planning. • Stock Management. • BOM Management. • Processing RMA requests.

• Representing the Technical Service department in a SAP transition project and integration with the existing Priority system. • Defining processes, Creating flowcharts, Writing work instructions, Running scripts, Checking data reliability and coordinating with the relevant teams.

• Serving as the Company's focal point in order to fulfill and answer all the customers needs and queries. • Handling the customer relationships from quote to delivery while ensuring customer satisfaction and the company's profitability. • Improve sales and service work processes • Issuing quotes. • Supporting the sales engineers. • Order Mangement.

• Cross company project management of integrated systems for various leading companies in the High-Tech market. • Account Management. • Sales operations. • Supply chain management and handling subcontractors. • RFQs and purchasing electronic components or assembled systems from global and local suppliers. • Quotes to customers. • Sales and purchase orders management. • Production planning. • Stock management. • BOM management. • Processing RMA requests. • Managing the logistic and financial aspects of an integration order operation. • Making sure the customers receives supplies to their full satisfaction while sticking to budget and schedule. • All using an ERP system (Priority).

• Sales operations. • Account Management. • Supporting sales engineers. • Issuing quotes for electronic components to leading customers in the high-tech market. • RFQs and purchasing electronic components or assembled systems from global and local suppliers. • Sales and purchase orders management. • Supply chain management and handling subcontractors. • Stock management. • All using an ERP system (Priority).

• Processing and coordinating sales orders. • Processing and coordinating purchase orders. • Customer service. • Expediting supplies. • Follow-ups. • Generating reports. • Data maintenance. • All using an ERP system (Priority).

• Managing customer sales orders. • Internal and external coordination of financial and logistical aspects of the orders. • Generating reports. • Follow-ups. • Maintaining and updating multiple company databases such as: Products, Customers, Distributors, PNs and BOMs, in several systems (SAP, Salesforce, etc.). • Updating the company’s website. • All using an ERP system (SAP).