Shivom Tiwari

I am currently working as an Inside Sales Executive at MITR Media & Learning, where my role involves managing customer interactions, CRM workflows, and structured follow-up processes.While my role is part of sales, a significant portion of my work focuses on data handling, process coordination, and customer engagement. I regularly manage customer data, track interactions using CRM systems, and ensure smooth execution of follow-up and communication workflows.I have developed strong skills in:• CRM management and workflow coordination• Customer engagement and relationship handling• Data tracking, reporting, and pipeline organization• Process coordination and follow-up managementI enjoy working on structured processes, data-driven tasks, and coordination across different functions. Based on this experience, I am now looking to transition into roles in business operations, marketing, or HR operations where I can contribute to process efficiency, data management, and overall business growth.I am open to opportunities where I can apply my skills in CRM, customer engagement, and process management in a more operations-focused environment.