Shiva Boothalingam

Director, System Operations/Integration Engineering @ Republic National Distributing Company

About

I am a senior technology leader with over 20 years of experience driving enterprise integration, cloud modernization, and AI-enabled automation initiatives across large-scale, mission-critical distribution and supply chain environments. My career has been focused on transforming complex legacy ecosystems into resilient, scalable, cloud-native platforms that align technology strategy with business outcomes.I specialize in enterprise integration architecture, EDI modernization, API-driven design, and cloud infrastructure management across AWS, Azure, and GCP. As an AWS Certified AI Practitioner and certified cloud professional, I have led artificial intelligence and predictive analytics initiatives that automate data workflows, reduce manual intervention, and improve operational visibility across nationwide distribution networks.In my recent leadership role, I managed global onshore and offshore engineering teams responsible for MuleSoft, GoAnywhere, AWS B2B, Manhattan WMS, and SPLUNK platforms. I was deeply involved in organizational leadership, including talent development, mentoring, performance management, workforce planning, and succession strategy. I have consistently built high-performing teams by combining clear technical direction with a culture of accountability and continuous improvement.I bring strong experience in executive partnership, budget ownership, vendor management, and contract negotiation. I have delivered significant cost savings through middleware consolidation, platform rationalization, and legacy system decommissioning while maintaining exceptional system reliability and compliance. I am equally comfortable defining multi-year architectural roadmaps, presenting strategy to C-level stakeholders, and engaging hands-on to resolve critical technical challenges.I am passionate about leveraging cloud, AI, and automation as strategic enablers for operational excellence. I thrive in environments where technology is viewed as a competitive advantage, and I am motivated by opportunities to modernize enterprise platforms, scale integration capabilities, and lead transformational change.Keywords: Enterprise Integration, Cloud Architecture, AWS, Azure, GCP, AI, Machine Learning, EDI Modernization, API Development, MuleSoft, GoAnywhere, Manhattan WMS, DevOps, CI/CD, Supply Chain Systems, System Operations, Digital Transformation, Project Management, Technology Leadership

Country

United States

City

Suwanee

Industry

Wine & Spirits

Skill

Artificial Intelligence, AWS B2B, IT Integration, Electronic Data Interchange (EDI), Management, Coaching, Cross-functional Team Leadership, Software Development, Microsoft Access, PHP, Visual Basic, Active Server Pages (ASP), JavaScript, Vendor Management, System Administration, Leadership, WMOS 2013, WMOS 2008, Labor Management, Supply Chain Intelligence

Experience

Director, System Operations/Integration Engineering

Republic National Distributing Company

2020-6 - 2025-11 · 5 yrs 6 mos

Atlanta, GA

- Managed 20+ Onshore and Offshore team members (including Development, Integration and QA team members) - Defined and Oversaw the strategy, architecture, and execution of an organization's System Operations and Data Integration efforts. - Led the Artificial Intelligence (AI) Initiatives in RNDC Integration Team. - Worked on Process Improvements, Process Automation and Cost Saving initiatives. (Recently saved more than Million dollar on EDI/SOA decommissioning and GoAnywhere consolidation activities) - Managed and provided leadership for MuleSoft, GoAnywhere, AWS B2B, EDI, WMS Administration and SPLUNK teams. - Worked on Strategic Planning, Budget Management, and drove projects to successful completion. - Served as a mentor to less experienced team members as needed. - Provided ongoing performance feedback, goal setting, and development plans for staff. Planned for future staffing needs. - Set expectations & focus, assigned duties, delegated responsibilities, evaluated activities, etc. - Oversaw Integration projects from planning to delivery, managing budgets, resources, timelines, and removing roadblocks. - Involved in Day to day installation, configuration and administration of Applications, and Middleware. - Worked closely with WMS Operations Teams for scheduled upgrades, modifications, patches and enhancements to the 3rd party Application/Web servers, as well as provide input into long term database requirements and operational guidelines, with a focus on improving the performance and minimize downtime. - Implemented monitoring procedures, standards and policies related to Application/Web Servers management. - Communicated regularly and effectively with other team members, clients (application developers) and vendors (other technology teams). - Involved in Vendor Management activities. - Proudly served as one of the National Co-leads of Pacific Associate Resource Group (ARG) from May 2021 to December 2024.

Manager, Application Development

Republic National Distributing Company

2014-11 - 2020-6 · 5 yrs 8 mos

Atlanta, Georgia, United States

- Managed 10+ Onshore and Offshore team members (including Development and Integration team members) - Managed and provided leadership for EDI, WMS Administration and SPLUNK teams. - Installed WMS software and create the necessary environments. Configured all environments to each application specific requirement. - Involved in Day to day installation, configuration and administration of Applications, and Middleware. - Worked closely with WMS Operations Teams for scheduled upgrades, modifications, patches and enhancements to the 3rd party Application/Web servers, as well as provide input into long term database requirements and operational guidelines, with a focus on improving the performance and minimize downtime. - Implemented monitoring procedures, standards and policies related to Application/Web Servers management. - Worked directly with the WMS/Operations and DBA Teams to resolve API/database issues, including troubleshooting of 3rd party Application & Web servers. - Assisted experienced team members with the delegation of work efforts, Assisted in strategic development approaches as needed. Provide timely communications to the team members. - Provided ongoing performance feedback, goal setting, and development plans for staff. Plan for future staffing needs. - Managed the administrative processes for human resource actions (hiring, professional development, promotions, terminations, disciplinary procedures, and salary adjustments) - Involved in Vendor Management activities.

Senior WMS/ERP Administrator / WMS/ERP Administrator

Republic National Distributing Company

2009-4 - 2014-11 · 5 yrs 8 mos

Greater Atlanta Area

- Led the WMS System Administration team. - Involved in new 2008/2013 WMS Installations. - Handled day to day Manhattan WMS System Administration tasks. - Developed Perl programs to proactively catch system issues. - Worked on Manhattan Supply Chain Intelligence (SCI) and Labor Management Systems. - Involved in Weekend System Administration activities.

Senior Software Engineer

Republic National Distributing Company

2004-5 - 2009-4 · 5 yrs

Greater Atlanta Area

- Worked on full Software development life cycle. - Handled day to day Electronic Data Interchange (EDI) tasks. - Developed programs in Visual Basic to proactively catch EDI issues. - Developed PHP, Perl and Python program various internal teams.

Software Consultant

Republic National Distributing Company

2000-3 - 2004-5 · 4 yrs 3 mos

Greater Atlanta Area

- Worked on full Software development life cycle. - Handled day to day Electronic Data Interchange(EDI) tasks. - Migrated Warehouse reports from Crystal Reports to Active Server Pages (ASP). - Developed programs in Visual Basic to proactively catch EDI issues. - Developed Python program for Handheld devices for the Sales team.