Shirley Zhang

- Strategy Development and Deployment: Participate company mid-term and long term strategy design and development process, with the contribution from people perspective taking into the consideration of business environment internally and externally. - Organizational Design and Effectiveness: Determine the principles upon which the structure and style of the organisation are to be based. Lead the Demand planning activity and determine the number of jobs base on the business needs via job evaluations. Design an organizational hierarchy with the number of reporting levels, and to create meaningful opportunities for career progression. - Associate Planning and Resourcing: Develop associate plans to meet the current and future needs of the business. Implement recruitment, training, development and succession activities which enable the associate plan to be realized. - Training, Development and Performance Management: Work with CoE team to identify the current and future levels, kinds of skills and abilities required from associates and support the development journey. Drive and facilitate the discussions of the Annual Performance/Development Appraisal sessions and support the business on the follow up action plans. - Remuneration and Benefits: Work with CoE team to drive the implementation of Total Reward strategy - Associate Relations: Support to build Mars a great place to work in conformity with the guiding principles of Mars and ensure they are understood and practiced throughout the business. Provide coach and consultation to line managers on associates wellbeing and engagement. - Local/Regional P&O Team Development: Build a competent and high performing P&O team in the AP region, with a culture of strong delivery and customer focus approach Major Projects - Retention Strategy Development/Deployment (2011) - Career Roadmap Development and Roll-Out (2011) - Organization change and integration (2008 - 2010) - Hub Retention Project (2006 - 2007)

 Overall management of budget, sales forecast and revenue review activities within the division.  Communicate with HQ on global business practices and implement in local Line Of Business. Provide Feedbacks to HQ on local requests and recommend constructive suggestions in order to meet with local market demands.  Full Profit and Lost accountability for development and extension of Oracle training services, through a revenue focused approach to operations. Communicate with Sales and Delivery team on a daily basis to ensure the smooth services delivery and customer satisfaction.  To work with Share Services Centre in Sydney on a daily basis to ensure all orders are properly created into the Order Management system. Follow up on all the discount approvals and credit re-bills with proper business justifications.  Closely monitor the monthly delivery schedules and the enrolments, for both in house/on-site services and product deliveries.  Participates in regional education and strategic plan and act as the regional focal point for any operational issues.  Conduct Business Practice training for the sales team.