shirley Luo

1. Responsible for identifying target clients in global markets and expanding the company’s trading operations; 2. Receive contracts and orders from clients, maintain close communication with them, and manage contracts and orders; 3. Upon receipt of a client’s order, promptly communicate details such as approved samples, quality standards, production specifications and packaging materials to the relevant departments; 4. Responsible for day-to-day business liaison with clients to foster the ongoing development of business relationships; 5. Organise contract and order reviews, ensuring these are approved and forwarded to the R&D department within 24 hours, followed by handover to the production department for planning and scheduling; 6. Lead the customer service team in developing solutions for after-sales support; 7. Be responsible for receiving orders, issuing production instructions, monitoring orders to track production status (product quantities, delivery dates) in real time, and handling dispatch procedures.

1. Responsible for the full cycle account management of independently developing international key customers , including customer development, relationship maintenance, demand mining, strategic cooperation, and continuous growth. 2. Conduct in-depth analysis of the customer's business and product roadmap, accurately recommend the electronic component product lines represented by the company, such as ICs, capacitors, resistors, connectors, etc., and provide value-added solutions. 3. Coordinate internal resources (including product management, procurement, logistics, and finance teams) to ensure the smooth progress of customer projects and solve various issues such as delivery, quality, and payment.

I'm a passionate reader and a lifelong learner. I read dozens of books every year.