Shipra Agrawal

With over 10 years of diverse IT experience, I have excelled in roles such as Agile Project Manager (Coaching/Delivery), Scrum Master, Iteration Manager, and Delivery Lead. I specialize in leading large-scale IT infrastructure projects and driving Agile transformations for organizations across Europe. My core focus is on empowering teams to adapt to dynamic environments, enhance performance, and thrive through collaboration and innovation. As a servant leader, I have successfully managed multi-vendor engagements, coached distributed teams, and facilitated key Agile workshops such as Lean to Agile and Value Stream Mapping (VSM). Additionally, I have developed and implemented Azure DevOps dashboards to track key performance metrics, providing organizations with actionable insights into project health and progress. I bring a comprehensive understanding of Agile methodologies, with proven success in initiatives that enhance team collaboration, such as Scrum of Scrums at the enterprise level, LEGO workshops, and social contract sessions. By defining "Ways of Working" (WOW) and implementing KPI/Metrics frameworks, I ensure teams consistently deliver high-quality results. In alignment with emerging trends in IT infrastructure, I am actively expanding my skills in Cloud and automation. This ongoing learning helps me bridge the gap between business and technical teams, enhancing my ability to communicate effectively with stakeholders and better understand technical concepts. Key strengths include budgeting, risk analysis, SLA management, audits, and client/stakeholder engagement. I am dedicated to continuous improvement, striving to innovate and create meaningful impact in every project.