Kento Shiomi

- Act as a frontline HR consultant to employees and managers across Amazon Fulfillment Centers, managing cases end-to-end with a focus on timely, compliant resolution. - Support employee relations matters including policy guidance, workplace concerns, and grievance processes, escalating appropriately and maintaining accurate documentation. - Partner with HRBPs and Operations leaders to support performance management processes, including coaching managers on bias-free evaluations and improvement plans. - Track and analyze HR metrics — attrition, attendance, engagement — to identify trends and contribute data-driven insights to site leadership reviews. - Drive employee engagement initiatives and coach frontline leaders on retention-focused behaviors. - Champion self-service HR tool adoption and identify process improvement opportunities to enhance employee experience at scale.

- Supported end-to-end recruitment across EMEA & APAC, partnering closely with Recruiters and hiring managers to execute sourcing strategies and move candidates efficiently through the pipeline. - Conducted proactive market research and direct outreach via LinkedIn and BizReach to identify and engage passive candidates, contributing to high offer-to-interview ratios. - Performed in-depth candidate screening with a focus on motivation, cultural fit, and role alignment — enabling faster, higher-quality hiring decisions. - Managed high-volume requisitions alongside niche roles, maintaining accurate pipeline tracking and reporting through ATS. - Drove process improvement initiatives including SOP creation and candidate experience redesign, contributing to a ~30% reduction in time-to-fill. - Identified and implemented workflow optimizations that delivered ¥4M+ in annual cost savings.

Completed a competitive global entrepreneurship program developed and delivered by Columbia Business School faculty, designed for high-potential corporate leaders and innovators. - Applied Columbia’s proprietary New Venture Realization Roadmap™ to identify market problems, generate validated solutions, and design actionable growth strategies. - Engaged in intensive, interactive sessions alongside a global cohort of professionals, applying frameworks in entrepreneurship, strategy, innovation, and contemporary leadership. - Developed hands-on capabilities in lean product development, enterprise model validation, and business planning — directly applicable to driving innovation within large organizations.