伸介 澤井

Senior Experience Management (XM) Consultant and EX Business Lead at Emotion Tech, a SaaS company specializing in customer and employee experience transformation. Delivering strategic consulting for both Customer Experience (CX) and Employee Experience (EX) initiatives, supporting enterprise clients in enhancing loyalty, engagement, and operational performance. As Team Leader of the EX solutions, led cross-functional efforts to develop solution frameworks, client proposals, and implementation methodologies. Also served as an HR Business Partner (HRBP) internally, translating employee feedback into actionable organizational initiatives and culture improvement programs. Worked closely with HR and executive stakeholders to align experience data with business strategy and drive measurable impact.

Worked as a Health Management Advisor, supporting corporate clients in promoting organizational well-being and sustainable work styles. Provided pulse surveys to visualize employees’ physical and mental condition, enabling data-driven decision-making in the areas of health and productivity management, employee engagement, and organizational development. Advised clients on workstyle reform, employee wellness programs, and related initiatives in alignment with Japan’s "Kenko Keiei" (health management) framework. Proactively supported HR and management teams in implementing measures to improve workplace well-being and business performance.

Enterprise solution sales specialist, focusing on resiliency solutions for large-scale organizations. Provided end-to-end support for business continuity (BCP/BCM), IT infrastructure resilience, data backup, and cybersecurity measures, including disaster recovery site planning and facility risk mitigation. Collaborated with cross-functional teams and C-level stakeholders to design tailored solutions aligned with clients’ strategic risk management goals.

Account Executive for industrial optical components, including high-performance lenses and imaging systems. Managed B2B sales for clients in the manufacturing, automotive, and semiconductor sectors, providing customized vision solutions in collaboration with internal engineering teams. Handled both direct sales and distributor management, contributing to international business expansion in the APAC region. Achieved consistent growth by aligning technical capabilities with client-specific factory automation and quality inspection needs.

VS technology is the manufacturer of Lens and Lighting for Machine Vision. Now I am expanding our sales in Thailand and Vietnam. -International sales -New customer development. -Propose the Lens and lighting solution for vision system. -Hold the Training seminar

Fujitsu FSAS is one of the largest System Integrator in Japan. -Account sales for Public organizations. -Solution sales of Internet, network system , server, client PC, security, cloud system, maintenance and operation. -Making the system specification sheet. -Project management of replacing mission critical system.