Harmony Shine Gasa

Seller Management - Strategy & Performance @ Shopee

About

Solutions-driven Performance Analyst with 6 years of experience in data analysis, administration, and account management, within Retail, Maritime, and IT industries.

Country

Philippines

City

Metro Manila

Industry

Computer Software

Skill

Process Automation, Performance Analysis, Vendor Sourcing, SQL, Office 365, Logistics Management, Vendor Management, Vendor Audit, Retail Operations, Tenant Relations, Business Administration, Account Management, Accounts Receivable (AR), Business Development, Project Management, Retail Marketing, Retail Design, Microsoft Office, SAP ERP, Partner Relationship Management

Experience

Seller Management - Strategy & Performance

Shopee

2022-9 - Present · 4 yrs 1 mo

Philippines

Leveraged performance data analysis to optimize ~250 Relationship Managers' (RM) performance, driving growth for Shopee's top sellers. Achieved a remarkable 50% reduction in Account Allocation time, saving 352 man-hours through end-to-end automation. Collaborated cross-functionally for streamlined planning and rollout of the Account Allocation Project. Maintained solid Mall and Marketplace seller order coverage despite headcount reductions and RM turnover.

Vendor Relations & Administration Officer

Ben Line Group

2021-7 - 2022-1 · 7 mos

Pasay, National Capital Region, Philippines

Successfully optimized vendor management across multiple departments, expanding vendor pool by 20%, securing 20-40% discounted rates, and achieving significant cost savings through strategic negotiations and audits. Proven track record in fostering strong partnerships and driving operational efficiency.

Tenant Account Manager

SM Supermalls

2019-5 - 2021-6 · 2 yrs 2 mos

Philippines

Managed 400+ tenant accounts across diverse sectors at SM City Fairview, driving increased occupancy over two years. Boosted sales incomes through strategic marketing and operational support. Accountability Clearance and Release Champion ensuring efficient processes and dominant account clean-up. Spearheaded the launch of the Parkway building, handled short-term brands, and initiated store renovations for enhanced occupancy. Co-led Security Audit preparations, achieving consistent rating improvement.