Shikhar Mathur

Responsible for end to end Reporting Framework Build

• Data Cleanse and Quality management solutions to multiple customers are provided by the Data Quality Management Team. Circuit Inventory Reconciliation project for a major customer contract across the Globe. • Requirement analysis, Feasibility study, Project planning, Project Quality Audits, etc. • Performed POC analysis and submitted RFP for the Project as a key contributor. • Overall Project Management for the Project since inception of the Project. • Preparation of project plan which will consist of standardized set of deliverable to be delivered by Service Engineering. • Customer engagement, Stakeholder management, Delivery tracking. • Architectural framework, Solution response documents, SOW documents for Data Quality engagements delivery. • Circuit inventory reconciliation across the Globe for MPLS, Voice, Private line circuits along with PoP, supplier management optimization activities. • Process maps, functional diagrams, tactical\strategic solution for Data Quality issues. • Customer presentations, POC activities. Consultancy, Pre-Sales support to delivery teams. • Support Pre-Sales teams with Pitch, New Offerings, Client demos and proposals Lead 35+ associates across 6 major Projects for BT/AT&T across various OSS/BSS stacks. Have had outstanding success in Deliveries, Client handling, Innovative Process and Design changes, Reduction in L2C Cycle process for the Orders

 Worked on VB.Net/VB6.0 and Oracle Server 2000 during end-to-end implementation of MIS reporting Project  Conducted Requirements gathering, Estimation, Design, and carried out Architecture & Framework building, Development using VB.Net and Oracle Server 2000 and Implementation for the full project  Managed and led the Knowledge management team for the entire MIS Project  Managed MIS reports using Oracle Reports on Oracle 10 G, Export features on the Portal, Launching of .exe across the organization on VB.Net  Prepared project plans and managed delivery time-lines, budgetary estimates and internal and external client co-ordination for the Executive MBA Program of ICFAI.  Managed a 20+ team members while delivering the MIS project and Executive MBA Program.  Was involved in strategic decisions with higher management pertaining to investment proposals and negotiations with suppliers, clients and relevant stakeholders.  Managed the SCM and Software development team for the Executive MBA Program using the in-built software on Courseware, Procurement and Exam modules.

Handling the technical voice support for Dell Laptops and Desktops for US customers.

 Executed the development of application on VB6.0 and SQL Server 2000.  LAN and Networking Support for HP Customers.  Handled Technical calls for online troubleshooting.

• Controlled the operation of the Telecommunications Department in a 24/7 environment and on a rotational shift basis. • Worked on electronics and telecommunication equipments like CADF, DRDF, AFTR, Transmitters & Receivers. • Dealt with wiring, routing and installation of communication cables along with preparation of route diagrams etc. • Performed Middle Level Management of personnel working under my guidance and supervision, along with working under deadlines. • Handled the Operations along with office and general administration, documentation and correspondence with various internal and external agencies. • Prepared efficient and effective action plans to maintain the performance of my team and adherence to SLAs. • Achieved excellence in Warehouse management, SCM, Inventory handling, updating and procurement of deficient and scheduled material needs from different vendors. • Responsible for selecting, evaluating, configuring, implementing, and supporting all desktop and network applications software related to the efficient administration of the various offices. • Successfully handled the general administration and routine correspondence along with handling the operations of the Canteen and IT Department. • Assisted the seniors in preparation of performance appraisal reports of my team for review by higher management.  Software Development and Enhancement on the Project –DISHA.  Started the initial design and release planning based on Sprint methodology  Developed the Logistics application on VB5.0 and Oracle DB.  Extensively used the Aviation know-how of Kiran Aircraft and Technical training to add specific enhancements to the application.  Implemented 6 major releases and hosted the application across the department and added customization.  Was a core team member in the EDP department.  Was involved in LAN and Software/Hardware troubleshooting across the AF Station.

Master of Science(M.Sc - Mathematics)