Shiju Abraham

• Public Relations Officer managing 5 group entities, unifying brand identity. • Formulated and executed comprehensive PR strategies aligning messaging with organizational objectives, creating multi-platform consistency. • Cultivated relationships with customers, partners, and employees, amplifying positive experiences through testimonials and case studies. • Implemented a proactive communication strategy, resulting in increased positive media coverage and improved brand reputation. • Achieved a reduction in processing time for obtaining CICPA Pass, improving operational efficiency and compliance. • Executed a comprehensive compliance management system, ensuring full adherence to labor laws, resulting in zero legal violations and penalties. • Managed liaisons with government entities, ensuring prompt renewal of labor cards and visas, and compliance with regulations avoiding legal complications. • Aligned with stakeholders, keeping them looped in with progress and issues, managing expectations on requirements and deliverables. • Designed community outreach programs, supporting corporate social responsibility initiatives, enhancing company reputation as a socially responsible entity. • Actively participated in review meetings, addressing task progress, identifying gaps, and proposing effective solutions. • Engaged in risk management reviews, identifying, mitigating and averting potential threats to brand image and identity.

Instituting high level public relations tactics, making decisions and overcoming complex business challenges using experience-backed judgment, strong work ethics and irreproachable integrity. Developing and implementing comprehensive PR strategies to enhance the organization's reputation, aligning messaging with company objectives and ensuring consistency across all platforms. Collaborating with Stakeholders while keeping them informed of progress and issues in order to manage expectations on all requirements and deliverables. Creating & sustaining a dynamic environment that fosters the development opportunities and motivates the high performance amongst team members. Actively participating in review meetings with the team to discuss about the progress of tasks as well as for identifying gaps and suggesting effective solutions for the same. Liaising with key government entities, renewing labor cards and visas promptly, and ensuring strict compliance with regulations, averting legal issues and fines. Skillfully renewing licenses, including Industrial Licenses, Chamber of Commerce, and other permits, in advance, meticulously adhering to legal requirements and preventing disruptions in company operations. Cultivating relationships with key stakeholders, including customers, partners, and employees, ensuring their positive experiences are shared through testimonials and case studies. Designing and implementing community outreach programs, supporting corporate social responsibility initiatives, and enhancing the organization's reputation as a socially responsible entity.

• Public Relations Officer managing 5 group entities, unifying brand identity. • Formulated and executed comprehensive PR strategies aligning messaging with organizational objectives, creating multi-platform consistency. • Cultivated relationships with customers, partners, and employees, amplifying positive experiences through testimonials and case studies. • Implemented a proactive communication strategy, resulting in increased positive media coverage and improved brand reputation. • Achieved a reduction in processing time for obtaining CICPA Pass, improving operational efficiency and compliance. • Executed a comprehensive compliance management system, ensuring full adherence to labor laws, resulting in zero legal violations and penalties. • Managed liaisons with government entities, ensuring prompt renewal of labor cards and visas, and compliance with regulations avoiding legal complications. • Aligned with stakeholders, keeping them looped in with progress and issues, managing expectations on requirements and deliverables. • Designed community outreach programs, supporting corporate social responsibility initiatives, enhancing company reputation as a socially responsible entity. • Actively participated in review meetings, addressing task progress, identifying gaps, and proposing effective solutions. • Engaged in risk management reviews, identifying, mitigating and averting potential threats to brand image and identity.

• Served as a contact point for inquiries, both internal and external. • Optimized customer satisfaction by coordinating inspection dates with clients and staff. • Improved communication with Testing Department staff, enhancing awareness of upcoming schedules. • Verified daily input of test report data into the system for accuracy.

• Managed port documentation for smooth vessel arrivals and departures at Ruwais and Jebel Dhanna Ports. • Facilitated coordination with Port Officers and Vessel Captains throughout arrival, loading, and departure processes. • Resolved shipping process issues, such as delays, damaged goods, or customs challenges. • Approved essential documents, including the Bill of Lading, on behalf of the Captain, following approved Letter of Authorization (LOA) issued prior to departure.

• Conducted administrative tasks and supported branch operations.