Francis S.

Principal Tech Program Manager @ Amazon Web Services (AWS)

About

Highly accomplished and results-driven Principal Technical Program Manager with 25+ years of experience delivering high-scale software and hardware systems at industry leaders like Amazon Web Services and Microsoft. Currently leading global hardware development and delivery of the Trainium server program at AWS, driving the next generation of cloud AI platforms. Proven ability to lead complex, cross-functional initiatives, as demonstrated by my success in evolving content management systems for thousands of customer-facing websites at Microsoft. My career is defined by a passion for leveraging technology to solve complex challenges, a global mindset honed through delivering value across diverse geographies, and a commitment to building high-performing teams. I thrive on innovation and excel at optimizing performance, reliability, and customer experience. Looking ahead, I'm focused on continuing to grow professionally and expanding my network. Let's connect if you're shaping the future of AI infrastructure, cloud-scale systems, or global tech strategy, and if you're passionate about sharing insights and discussing the latest trends in the tech industry.

Country

United States

City

Greater Seattle Area

Industry

Computer Hardware

Skill

Generative AI, Cross-functional Team Leadership, Data-driven Decision Making, Risk Management, Dependency Management, Technology Change Management, Written Communication, Strategic Thinking, Hardware Development, Scrum, Agile Methodologies, Web Development, Web Content Management, CMS, Program Management, Software Development, Software Project Management, SharePoint, Business Analysis, Cloud Computing

Experience

Principal Tech Program Manager

Amazon Web Services (AWS)

2012-11 - Present · 13 yrs 11 mos

Seattle, WA

Delivering AI/ML Hardware Systems using AWS custom silicon (Trainium GPUs) at scale.

Senior Program Manager - Microsoft.com

Microsoft

2005-5 - 2012-11 · 7 yrs 7 mos

During my 7+ years at Microsoft, I played a key role in enhancing their web presence and developer tools. I led the development of features for Microsoft's content management system, resulting in significant productivity gains (e.g., an 80% reduction in publishing time for large sites) and substantial time savings (over 2,000 billable hours saved in a single year). Additionally, I spearheaded the implementation of A/B testing solutions to optimize customer acquisition.

Software Consultant, President, Founder

Alton Bridge Technologies, Inc.

2000-9 - 2005-5 · 4 yrs 9 mos

As the Founder of Alton Bridge Technologies, I provided consulting services to small businesses as well as Fortune 500 clients, including Microsoft. I led teams in developing technical requirements, functional specifications, and screen mockups for multi-tier, distributed applications, and web projects. This experience honed my ability to understand client needs, manage projects effectively, and deliver solutions that meet business objectives.