sheryl seyer

Developed effective instruction and educational experiences for middle school math students while also contributing key organizational and district-wide initiatives including serving on the cross-curriculum and attendance committees. Ensured adherence to curriculum framework while engaging students with an enthusiastic and motivational style. Implemented intervention strategies to improve student performance, manage behavior, and propel academic development. Designed and maintained a student-centered website and implemented technology to automate tracking and reporting. ■ Performed in-depth student assessments to identify strengths and opportunities for improvement, empowering students to take responsibility for outcomes by setting objectives and facilitating goal achievement. ■ Cultivated relationships with students, parents, peers, administrators, and staff, building the connections critical to serving learners in the most efficient and effective manner.

Managed conference call script review process, transitioned to new transfer agent, created and mailed two 4-color annual reports and proxy statements with 100% accuracy in messages and error-free SEC filings. Developed multimillion-dollar budgets and reviewed financial results with senior company leadership. Managed key relationships and information flow between vested parties. ■ Accompanied La Quinta CEO on a press tour to introduce company to financial media prior to acquisition; restructured and refreshed investor presentation to define and communicate key value propositions. ■ Doubled number of sell-side analysts covering La Quinta [from 4 to 8]; added 14 new institutional shareholders. ■ Hosted analysts and conducted hotel property tours and facilitated meetings with management. ■ Attended executive meetings, conferences and interviews with investors and financial media. ■ Drafted quarterly earnings press releases and conference call scripts; managed review process and version control. ■ Produced 2003 and 2004 annual reports with $250K budget and 48,000 print run/press check.

Supported migration to a service and sales strategy, providing assistance to clients to resolve account issues, and identifying opportunities to increase assets under management and refer clients to investment consultants. Fielded client inquiries concerning account information, trade activity, trading, and navigating the organization’s website, passing Series 7 and 63 examinations in order to provide direct service to clients. Educated clients to ensure complete understanding of account balances, debits, margin requirements, buying power, and funds available for trading. ■ Demonstrated ability to communicate with diverse clients, research and inform clients of key account activity, and provide superior customer service. Led team in investment referrals based on strengths in needs assessment.

Expanded volunteer base by implementing an on-line application process which allowed volunteers to download the application and bring with them to the orientation session. Created online volunteer sign up for the Resale Shops and for special events, such as the annual Run in the Dark and Summer Reading Programs using VolunteerSpot.org, which is now known as Signup.com.

Onboard new customers through structured process checklist. Customize features for individual customers, including configuring towing rate structures for Accounts, user logins, training end users in dispatching, using the mapping features, impound lot functionality, and Quick Books synching. Trouble-shooting problems and questions through email and phone requests. Developing online support library using web-based documentation creation tool, and in initial stages of planning instructional videos for marketing and support purposes.