sherrie oliver

* volume of 2.5 mil) * Demonstrated leadership in driving sales and profitability by achieving or exceeding all established store and individual goals. * Recruited, hired and trained a staff of over 125 associates: maintaining staffing levels consistently throughout peak and non-peak time frames. * Reduced shrink cost percentage from 2.0 to .05 in 12 months. * Remodel activities; including succession planning, district-wide recruiting, training and development of newly hired Store managers and assistant managers. * Customer Sales Manager role-model and trainer for the district. * Leads district during planned and unplanned absences of District Sales Manager. * Visual Presentation champion for the District.

* volume of 13 mil) * Merchandising and visual direction/ execution * Customer service training and skills implementation * Responsible for all selling behaviors and driving incremental volume through product knowledge and coached behaviors. * Develop store associate performance in the following areas: sales, loss prevention, hourly productivity, units per transaction(UPT), credit accounts, etc. * Personally demonstrate high level of customer service. Effectively recruit, hire, train and supervise associates. Demonstrate professionalism when dealing with customer and/or associate problems/concerns. * Exhibit sound decision-making skills and perform with minimal supervision.

* total volume 7 mil) * Frequently top producer in sales district for plan and LY. * Freight management/backroom organization. * Schedule generation and daily payroll expense management * Multi-store Manager) Complete responsibility for 1 location and supervised 6 to 8 other locations who reported directly. * Demonstrate leadership in driving sales and profitability through consistent district wide coaching and training. * District and Regional facilitation and implementation of new products, services and company directives. * Weekly visits to scheduled stores and report findings to D.M. along with monthly store customer service audits. * District wide associate training groups designed to increase performance and productivity improvement in the level of customer service, team-building and implement company guidelines, policies and programs. * Visual Presentation leader and role model of the district.

Store manager; in charge of all store operations including hiring, training and customer service standards. Consistently projects expected sales volume and profitability of the store and holds the team accountable for the results. Took charge of an underperforming store in November of 2010 and was #5 of the top 10 stores in the company for 2011 for Budget to sales and YTD Sales. My store team currently is number one in the district for ONC results YTD.