Sheralyn N.

- Holding a leadership position to assist Banquet managers in smooth execution of events with timely and professional service provided by staff under my care. - Leading and training other part-timers on the job duties and familarising them with the work area. - Directing the setup and turnover of events such as weddings, meetings, dinner & dance etc. - Served in Wedding and D&D Banquets as VIP table server to CEOs, Ministers and Wedding Couples. - Professionally handling queries and complains of guest.

- Managed insurance applications and claims, ensuring timely submissions and follow-ups with clients. - Oversaw administrative operations: filing, data entry, expense tracking, and inventory management. Prepared and edited business correspondence, reports, and presentations for internal and external stakeholders. - Designed internal and external communication materials using Canva, including event EDMs and posters. - Planned, coordinated, and executed events, including client seminars and team gatherings - Assisted in the onboarding of new financial consultants, guiding them through administrative processes and ensuring smooth integration into the team.

Paraplanner to a Financial Services Director - Supported adviser-client meetings with policy preparation, application and documentation. - Managed client servicing and follow-ups with high professionalism, strengthening client relationships.

- Built long-term client relationships and provided tailored financial solutions. - Conducted reviews and follow-ups, demonstrating strong interpersonal skills and empathy. - Developed goal-oriented plans for clients, showing attention to detail and communication.

- Recruited, trained, and managed a team of brand ambassadors. - Organised workshops and team bonding sessions to enhance performance and morale. - Led teams to conduct face-to-face marketing for several clients.

Alikhan Live Entertainment is the official licencee for many character shows such as My Little Pony, Barbie and Winx club. My job scope was to manage both the admin side and the coordination between clients and talents, including taking care of mascot, crowd control, time management on event day. I also had to write up proposals, quotations and invoices for clients as well as preparing, packing, transportation and maintenance of mascot costumes.