Shelly Branch

People systems: Workday | Salesforce | SAP | Microsoft Collaboration Tools Employment Highlight: Delivered an 11-week HR transformation programme to global colleagues in Pune, India, enhancing process efficiency and knowledge transfer. Main Responsibilities: • Policy and process expert for UK & Africa, supporting organisational change initiatives. • Designed and delivered enhanced onboarding and induction programs aligned with global talent strategy, improving new hire engagement and retention. • Provided proactive ER guidance to both corporate and retail management, focusing on risk mitigation and compliance.

People systems: Cascade | Networx Recruitment | EmPerform | LinkedIn Recruiter | LinkedIn Learning | Netigate | XpertSuite (Amsterdam) Main Responsibilities: • Provided first-line HR advice across UK and international offices, supporting managers on performance, engagement, and compliance. • Delivered training programs on goal setting, performance reviews, and leadership development to build organisational capability. • Managed ER cases including flexible working requests, grievances, and maternity risk assessments, ensuring timely resolution and escalation when required. • Partnered with Directors to develop a skills analysis matrix, identifying critical gaps and informing workforce planning strategies. • Produced HR metrics and insights for Strategic and Operational Boards to inform decision-making. • Managed end-to-end recruitment, salary benchmarking, and onboarding processes, aligning talent acquisition with business needs. • Supported employee well-being as a Mental Health First Aider, offering confidential guidance and promoting a positive workplace culture. • Coordinated outreach programs, apprenticeships, and work experience initiatives to strengthen talent pipelines.

People systems: Workday | Cross Knowledge Digital Learning Platform Main Responsibilities: • Recruitment - Conducted right to work checks and interviews. • Employee Relations - Provided first-line ER support, including grievance and disciplinary note-taking, and managed sanction tracking/reporting for Primark’s Parent Company, Associated British Foods. • Learning & Development - Ownership of L&D training schedules and managed the digital learning platform to maintain accurate training data and resolve technical issues. • Data analysis and reporting - Worked with the P&C generalist to produce reports for projects.

People systems: Cezanne HR | Microsoft Collaboration Tools Employment Highlight: Played an integral role in implementing Cezanne HR, enhancing employee data collation and enabling self-service workflows to streamline HR processes. Main Responsibilities: • Maintained internal HR systems and updated organisational charts with new starters, leavers, and department changes. • Produced and issued documentation for starters, leavers, and internal movements. • Collaborated with the HR Manager on monthly payroll processing to ensure accuracy and compliance.

Responsibilities centred around the successful manufacturing and despatch of examination materials for candidates.

Equality & Diversity Project Officer (University Placement) • Proposed ED&I initiatives, including an engagement calendar to enhance staff and student participation. • Benchmarked Race Equality Charter submissions with leading UK universities to inform institutional strategy. • Collaborated with the OD team to implement a community involvement policy granting staff paid volunteer leave.