Shelita Sharma

Senior Manager HR @ Genpact

About

Result-oriented, self-motivated and pro-active professional with 15+ years of achievement driven experience in Learning & Development, Business Transition, Project Delivery & Management and Business Operations. Excellent client management, communication, inter-personal and presentation skills with the ability to build strong, lasting and mutually beneficial relationship with internal and external stakeholders.

Country

India

City

Noida

Industry

Information Technology & Services

Skill

People Management, BPO, Training Delivery, Operations Management, Pharmaceutical Industry, Customer Service Management, Healthcare Management, A/R Collections, Collections Management, Reporting & Analysis, Business Management Training, Human Resources (HR), Human Resource Development, Resource Allocation, HR Consulting

Experience

Senior Manager HR

Genpact

2023-4 - Present · 3 yrs 6 mos

India

HR Manager

Genpact

2017-4 - 2023-4 · 6 yrs 1 mo

India

LnD Manager

Genpact

2001-10 - 2017-4 · 15 yrs 7 mos

Noida Area, India

Project Manager (Learning & Development) Project delivery, Build knowledge management and retention framework, Collaborate with Global Operation Leaders , Support global team and coach training managers, Managing and ensuring adherence to New hire training, Ensuring end to end knowledge transfer, New Hire Effectiveness includes, Cross training or backup planning, SOP (Standard Operating Procedure) update and Sign off, Training Need Identification, Lead a team of Process Trainers, Drive nominations for Education@Work, Report-out of weekly training dashboard, Facilitate and deliver soft skill sessions, etc