SHELDON LAWRENCE

• Developed BI/Data Analytics strategic frameworks, Objective & Key Results (OKRs) and policy for Data Analytics, Data Governance, and Data Engineering business units at companies including Electronic Arts, Searce, Google, and Cloudport • Consulting and agile development in cloud-based big data applications, data analytics, AI, and machine learning to increase business growth by 20% or more and monitor and optimize business processes • Application of Python expertise to implement machine learning and AI techniques, utilizing deep learning for classification, computation, predictive and sentiment analysis on LLM to predict and derive actionable insights • Data and semantic layer modeling, data cleansing, and ETL pipeline automation using SQL, UML, and Python • Business trend and KPI based analysis to create on-demand through Generative AI and real-time dashboards • Marketing analytics, healthcare business analytics including Google Analytics, MS Fabric & PowerBI, Qlik, Tableau & Looker BI tools • Security analytics using Crowdstrike and Falcon network security data and Google Chronicle Security

Development of SOWs, GTM strategies, implementation of BI, predictive analytics, software development, AI and ML projects in BFSI, Healthcare, Life Sciences, Media including Keybank, ALS Institute, IUH, Hartford Health, Amagi, TIME Magazine Developed Google Cloud BI & Apache Superset training programs for Data Analytics and Diversified Unit Tech Divisions

• Developed the business intelligence framework to manage over 500 sets customer requirements • Improved the big data connectivity partnering with Fivetran data integrator and then migrating to Snowpipe • Leveraged Google's Looker Business Intelligence to provide on-demand analytics to exceed customer demand • Developed sales demo and training and new pricing tiers to scale customer growth to 200% and increase profit margins • Leveraged Python for data management, data migration, and automation of complex data-driven tasks for data analysis • Maintained Snowflake data warehouse and data lakes to provide consistent 24/7 high performance data availability for data analytics and data governance

● Co-developed in-person and self-service Looker Business Intelligence program called Google Delight ● Trained 30 companies for Google in Looker semantic layer modeling and BI, Google BigQuery, Snowflake, and advanced SQL

• Established a strategic business plan and innovation model for first innovation hub for the Niger to meet the 17 UN Sustainable Development Goals and digital transformation • Managed team of 7 consultants to drive social, economic and development growth through innovation • Incorporated and aligned WHO Innovation goals in concert with Niger government key initiatives to meet 2030 targets • Enabling collaboration between public and private entities in innovation, venture capital, and research to provide needs-driven innovative solutions in Niger • Created sustainable private/public partnerships through model and process development and governance • Developed data analytics and infographics to summarize the innovation, economic and social benefits for developing countries

• Managed hardware and software projects through Waterfall and Agile Project Methodology successfully completing over 20 projects to meet business public service sponsor project objectives and program requirements for 10 municipalities • Managed IT Infrastructure including over 140 cloud, physical and virtual servers as product owner • Developed of QA test plans, lessons learned and continuous improvement processes that reduced errors by 20% • Negotiated with hardware and software vendors for contracting and the adoption of improved SDLC and QA • Generated data analytic dashboards to display business initiative progress, forecasts, risks, ITIL service management issues • Administration of divisional processes, business requirements and vendor contracts • Reduced on-going operating costs by 40% (1.3MM) through budget and operational process review and efficiencies in policies and procurements

• Managed IT projects for Legal Services, Enforcement services, and Customer Service to improve business process and to create a more Lean-based workforce • Planned bylaw and enforcement operational strategies for MTO and GO Transit, governmental agency • Administered and trained Compliance Services staff as interim supervisor • Established Compliance Services internal policies, development processes, and efficiencies through technology to reduce staff resource time. • Developed new Metrolinx Bylaw 2A to support the new PRESTO system and violation rules in concert with MTO • Initiated and completed the project for a new Court Tracking software system that saved 50% of staff resources • Introduced projects for Data aggregation, Online Internet Services for Payment of Fines, Parking Reservation, Online Inquiries to provide better customer service and easy access and to optimize staff • Developed training programs to support Compliance Services staff and 100 transit officers to close out projects • Developed RFP and tenders and award criteria for new IT and business initiatives for legal and transportation industry

• Closed multi-year and multi-million-dollar SaaS and on-premises software solution contracts with Canadian municipalities • Upsold of clients using self-initiated professional services program to in sales order margin and provide customer value • Conducted client and product market research, industry tradeshows, and encouraged client referrals to develop new business • Leveraged CRM to track sales to manage client opportunities

• Optimized the Information Technology team of 4 to support over 10 Canadian offices from coast-to-coast • Developed a model to provide unique support 4 business entities including SmartCard Technology, Appliance Canada, Coinamatic Laundry, and Parking System Divisions • Managed operations and infrastructure projects consistently within the allocated budgets • Reduced IT infrastructure hardware capital costs and operational cost by 30% through a 50% reduction of physical servers • Implemented Citrix load balancing to increase uptime to meet 99% goal and improve customer experience • Established multi-site disaster recovery plans and process documents to reduce corporate operational risk

• Directed in-house development team to develop custom supply chain workflows and software to support new business • Managed the office IT infrastructure, logistics centre and IT electronics labs to maintain the B2B supply chain to businesses including IBM, Apple, Siemens, Exabyte, and Cisco/Linksys • Provisioned over 100 new computers, plus telecom infrastructure to a facility 3 times the size that was required to ramp up for new business contracts within a 4-week period • Optimized the operational testing software to reduce the FTE count on the testing and assembly lines to increase efficiencies by over 30% and position the resources to areas of need