Sheena Gray

Created and led the execution of strategic priorities and impact of Black|AA|LatinX programs and initiatives within JP Morgan Wealth Management. Influenced the internal and external efforts in those communities and provided inspiring leadership to effectively navigate and ensure the delivery of the D&I program. •Establish and communicate the holistic strategy, key objectives, goals, priorities; leads team in driving execution of the strategy and delivering against the Black| Latinx agenda for the firm. •Partner with internal and external stakeholders to create and execute the Black|Latinx strategy including the extended D&I Management Team, Business Leaders, HR Executives, Corporate Responsibility, Communications, Strategy, Finance, Executive Forums, other internal and external global partners •Collaborate with the LoB’s and other key partners to execute the initiatives and develop complimentary programs and support to amplify the work captured in the commitment to the Path Forward Racial Equity programs. •Drive employee initiatives within Black|Latinx working with HR Partners on intern and apprentice programs, mentoring professional talent and creating development programs to identify talent for hiring and career advancement opportunities. •Worked closely with the other branded vertical programs to leverage opportunities that capitalize on the intersectionality within D&I including collaborating with Corporate Responsibility on key initiatives in philanthropy, grant making, non-profit engagement, government relations and policy matters. •Partner closely with the D&I CFO to leverage data analytics to identify trends, patterns and themes to develop programs and initiatives to improve representation, advancement opportunities and the inclusive experience for Black| Latinx employees. • Develop internal and external best practices for implementation, with innovative leadership and solutions, strong execution and a passion for results.

Managed 20-25 Global Financial Crime Officers training and staff readiness to ensure the business maintaining a robust AML| Cybersecurity program globally. Leader of the cybersecurity investigations team supporting complex cyber investigative engagements and performing and leading substantive threat discovery and analysis activities while conveying results to internal and external customers. •Led and supported the global KYC/Global Financial Crimes organization, guiding the direct reports to accomplish monthly|quarterly goals (quality control and timeliness) and deepen relationships with partners and key stakeholders. •Worked closely with CB treasury service business partners, implementations, and service teams to drive a seamless onboarding experience for internal and external clients. •Managing a diverse toolset to enable discovery, collections, surveillance, threat analysis, correlation, & reporting. •Serving as a subject matter expert in cyber threat intelligence. •Assembling, correlating, and contextualizing disparate sources of data to drive investigations and inform clients. •Performing analyses to assess complex fact patterns & attribute those patterns to activities, actors, or entities. •Applying analytical expertise, initiative, and innovative solutions to support complex cyber issues to including incident response, investigations, pursuit, and mitigation services. •Maintaining detailed records that document and report investigative activities and results. •Supervising the use and employment of complex analytical tools, processes, and procedures that enable operations and investigative activities. •Preparing products for internal and external customers that detail project activity, scope, and findings. •Collaborated with legal, operational risk, and compliance teams to mitigate applicable risk and ensure AML|KYC protocols were followed. •Managed partnership w/ offshoring to KYC & cybersecurity teams in APAC countries for BAU & new business relationships

Developed streamlined processes for PAC tickets (customer complaints), and control breaks into the issue management forum and engaged weekly with Senior CCB executive management. Trained partners to identify and determine root cause of new and existing issues to remediate open issues or continuous problems. •Cultivated a strategic controls forum within Consumer Banking (CB) and Chase Wealth Management (CWM) collaborating with all control disciplines and added layers of defense support from Compliance, Legal, Risk, Technology and Audit to offer a 100% total review of all issues, action plans and risk acceptance. •Demonstrated dynamic project management skills in response to changing work priorities. •Led the CB and CWM Issue Management Forum, coordinating and engaging all stakeholders to provide a centralized view that identifies control gaps and remediate the issues with a sense of urgency. •Identified point specific risks (Inherent and residual) and associated risk ratings, control assessments (evidence, findings, conclusions) and controls ratings, as well as business guidance and procedures following the RCSA standards. Supported business unit with root cause analysis of key control events. •Researched, gathered data and prepared in depth presentation decks for weekly control forums, including minutes, action plans and risk reporting. Presenting high level presentations in front of senior officers. •Ensured bank regulatory requirements were communicated and met by partnering with compliance and legal teams with a focus on testing on the most critical risk areas, effectively integrating business and system analysis as needed. •Reviewed processes and procedures for efficiency and effectiveness to develop complementary best practice tools to meet firm wide and business objectives and ensure satisfactory bank regulatory requirements.

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Met branch sales goals while maintaining an operationally efficient and compliant branch. Completed four audits with satisfactory results. Achieved individual and branch sales goals through new business sales, referrals and retention of account relationships. Directly managed 10-14 full-time branch employees, and assistant branch manager(s). • Initiated and completed employee performance evaluation reviews and coordinated employee scheduling and ongoing feedback. Ensured compliance with internal controls, operational procedures and risk management policies. • Actively ensured compliance with the U.S. Bank Code of Ethics and all AML, BSA, information security, and suspicious activity reporting requirements, policies and procedures. • Provide leadership, training and supervision; delegates day to day operations to branch personnel. • Conducted outside sales efforts, as required, to bring in new primary relationships, while also maintaining and expanding existing personal and business banking relationships.

Consulted with existing and prospective clients to gather sufficient information to identify opportunities to serve clients’ needs and recommend appropriate products.