Sheela Renganathan

· Audit existing files and migrate in-line or page-specific styling to global stylesheet standards. · Meet regularly with the team for stand-ups, approvals, and design updates. · Identify and mitigate implementation risks through collaboration with relevant stakeholders and regression testing.

• Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software requirements. • Worked on various Salesforce .com Standard objects like Knowledge, Topics, Cases, Reports and Dashboards. • Involved in various stages of Software development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, developments, encashments, testing. • Designed, Implemented, and deployed the Custom objects, Page layouts, Custom tabs, and Components, to suit to the needs of the application. • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application. • Developed various Visualforce pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to visual pages. • Created Custom Objects and Custom fields for transactional and contractual information. • Designed and deployed Custom Tabs, Validation Rules, Approval Processes and Auto-Response Rules for automating business logic. • Participated in Creating and customizing Email template and configuring them to the email alert within the workflow rule for a Standard Custom Objects. • Environment: Salesforc.com platform, Apex, Visualforce (pages, Component and Controllers) pages, Data Loader, HTML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls.

• Implemented the Salesforce.com application using Agile, Scrum Methodology that involves the iterative Development Methodology. • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization. • Hands on Experience in working on force.com developer toolkit including Visualforce pages, Apex classes, Apex controllers and Apex triggers to develop custom business logic. • Developed applications visually using custom-built Lightning components. • Experience with custom application development in Force.com, utilizing Visualforce and Lightning Components/Framework. • Performed the role of SFDC Developer, Lightning Developer and interacted with various business user groups for gathering the requirements for salesforce.com, Lightning and CRM implementation. • Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages. • Developed component using Lightning Aura Framework. • Designed and customized visual force pages using controller extensions, custom controllers and standard controllers. • Worked on Service console Lightning application which contains multiple number of Lightning web components (LWC). • Developed multiple number of Lightning web components (LWC) regarding service case console page. • Created multiple Lightning Web Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning component look and feel better. • Experience in Force.com Apex Classes, Apex triggers Integration, Visual force and Force.com API. Development using custom lightning web components (Aura and LWC).

• Has evaluated complete Readiness report provided by Salesforce and redid the work in Lightning Sandbox and made sure everything is working. • Lightning Experience - Formatting and migrating user data into LE, Implemented Salesforce Lightning web Components for small set of users within the organization. • Created multiple Lightning web Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning web component look and feel better. • Built customized Lightning web components replacing the existing ones; using JavaScript on the client side and Apex on the server side. • Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications. • Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features. • Replaced all the JavaScript buttons with Quick Actions or Lightning web Components in Lightning. • Migrated from Partner Portal to Salesforce Community to enhance rich, responsive, mobile-ready Lightning solution designed with channel sales and marketing workflows in mind. • Developed and executed marketing campaigns using Marketing Cloud's Email Studio. • Trained vendors to use Content builder to build and maintain marketing content. • Created folder structure to house marketing email templates and executed A/B testing on email templates to improve engagement. • Developed Visualforce pages and associated Apex classes to allow customers login and submit their service requests • Environment: Salesforce.com platform, Marketing Cloud, Standard and Custom objects, Validation rules, Workflow and Approvals, Record types, Reports, Apex Language, Visualforce (Pages, Component & Controllers), Data Loader, HTML, Java Script, AJAX, Custom Tabs, Access and Security Controls, Eclipse, Force.com IDE.

• Automated the import, extract and query activity using Automation Studio. • Tracking total number of emails sends and opens extracting the reports according to the requirements to send follow-up emails. • Experience on ad hoc email campaigns and Recurring campaigns. • Set up workflows for marketing in Automation Studio which will send out emails based on time intervals. • Configured the customer journeys with the company worked mostly on Email Studio and Automation Studio of Salesforce Marketing Cloud. • Written SQL queries to build targeted audiences & Extract Data. • Worked on Customer profile center, subscription center, branding, management and customization. • Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements. • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application. • Migrated data from external sources and performed Insert, Delete, Upsert & Export operations on millions of records through data loader • Designed and developed Service cloud and Integration. • Defined Lookup and Master-Detail Relationships on the Objects and Created Junction Objects to establish connectivity among objects. • Involved in Field & Page Layout customization for the Standard Objects like Account, Contact, and Leads. • Involved in Creating and Customizing Email Template and configuring them to the Email Alert within the Workflow rule for a Standard/Custom object. • Environment: Salesforce.com Platform, API's, HTML, XML, CSS/CSS3, JavaScript, Visualforce (Pages, Component & Controllers), Workflow and Approval Process, Page layouts, Email-Templates, Informatica, Data Loader, Eclipse, Force.com IDE.

• Understanding the business requirements and preparing the design document. • Reviewed business requirements and discuss with application architect about the design. • Involved in writing and modifying procedure, Queries, Views and Triggers and called them from JavaScript using the local application framework. • Developed Batch process framework using executive service framework to cascade multiple changes on multiple records in only one transaction. • Responsible for developing java components using Spring, Spring JDBC, Spring Transaction Management. • Created and Implemented Microservices or REST APIS using spring boot, REST, JSON. • Used Spring JDBC in persistence layer that is capable of handling high volume transactions. • Implemented the service layer using Spring with transaction and logging interceptors. • Used Spring framework for middle tier and Spring-JDBC templates for data access. • Developed SOAP/REST based Web Services using both SOAP/WSDL and REST. • Participated in discussion with business analysts and analyzed the feasibility of the requirements. • Drew sequence diagrams and Class diagrams using UML. • Utilized Agile Methodologies to manage full life-cycle development of the project. • Implemented MVC design pattern using Spring Framework. • Used Bootstrap framework for developing customizable and fully responsive for various screen sizes. • Used Maven and configured Jenkins to build and deploy the application. • Form classes of Spring Framework to write the routing logic and to call different services. • Used Spring DAO to connect with the database. • Environment: Java, Oracle 11g, Eclipse, Spring MVC, Web services, Microservices, Agile Methodology, SQL, PL/SQL, JSP, SOAP, Apache Tomcat, HTML, Java Script, JDBC, XML, XSLT, UML, JUnit, log4j, GIT and Maven.