shaye stephon

shaye stephon

regional director of sales and operations

About

Sales, service, and operations professional with a passion for progress and team success. Driving direct execution management to “ignite the inner boss” in all team members.

Country

united states

City

austin

Industry

health, wellness and fitness

Skill

time management, leadership, communication, customer service, critical thinking, project management, teamwork, sales, microsoft excel

Experience

illustrated light

production assistant

illustrated light

2015-3 - 2016-8 · 1 yr 6 mos

* Assist in the production of fine art prints and jewelry. * Requires me to track fine art prints and jewelry orders, from start to finish; including packaging, shipping, and invoicing orders. * Secretarial and custodial duties. * Daily effective communication with team members, co-workers and supervisors. * Track inventory and assist in production in day to day functions. * Responsible, organized and detailed-oriented work on a day to day basis.

orangetheory fitness

regional director of sales and operations

orangetheory fitness

2019-4 - Present · 7 yrs 6 mos

Regional Director of Sales And Operations in Austin, Texas

orangetheory fitness

studio manager â south lamar

orangetheory fitness

2018-5 - 2018-11 · 7 mos
orangetheory fitness

studio manager â downtown austin

orangetheory fitness

2018-11 - 2019-4 · 6 mos
orangetheory fitness

assistant manager â south lamar

orangetheory fitness

2017-1 - 2018-4 · 1 yr 4 mos

Before becoming an Assistant Studio Manager, I helped run pre-sale in Austin, Texas (Triangle) and opened up that studio. I was honored to be named Rookie of the Year in 2016, and I am now on my second pre-sale location and can't wait to see the turn out. ----------- What is Orangetheory Fitness? Orangetheory Fitness is a 5 zone heart rate cardiovascular and resistance interval training workout. We implement a variety of equipment including treadmills, rowing machines, TRX suspension training and free weights to tone your body, burn fat and gain energy throughout the day. Known as "The Best One-Hour Workout in the Country", participants can burn 500-1000 calories in a 60-minute session. Backed by the science of excess post-exercise oxygen consumption (EPOC), our 5 zone heart rate interval training system is designed to keep your heart rate in a target zone that stimulates metabolism and increases energy. The result is the Orange Effect - more energy, visible toning and calorie burn for up to 36 hours after your workout.

orangetheory fitness

sales associate â triangle

orangetheory fitness

2016-8 - 2016-12 · 5 mos

* Conduct 40 calls/ generate 10 leads/ set 4 appointment/ close two sales daily * Hit weekly/monthly sales goals * Maintain accurate records using established OTF sales systems * Conduct telephone inquiries/ follow up calls/ customer care calls * Lead OTF studio tours with prospects and or fitness program holders * Establish and maintain an effective referral program * Respond immediately to members requests, inquiries and concerns * Works closely with Fitness Team to ensure that processes are fulfilled * Set up/ follow through activities with all prospective clients * Responsible for attending and participating in all relative OTF training programs * Must be able to participate in 2 OTF scheduled workout per week * Proper on-boarding all OTF clients through the use of Membership Agreements and Client Intake Forms * Greet members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the studio * Process accurate cash and credit card transactions * Follow the daily studio cleaning checklist (pre/during/post) shift activities

24 hour fitness

service representative

24 hour fitness

2014-6 - 2015-3 · 10 mos

* Build rapport, listen, clarify and manage conversational flow. * Manage upset customers, conflicts and challenging situations. * Deliver outstanding customer service, exceeding expectations, and building long term relationships with customers/co-workers. * Delveloped Interpersonal communication skills and exemplified flexibility in order to better club members. * Gained valuable work experience working under club professionals regarding day to day facility operations. * Worked in teams in a self-directed environment. * Greet, transfer and hold calls.

student painters

project manager

student painters

2014-5 - 2014-8 · 4 mos

* Extensive door to door cold calling, negotiation skills and persuasive communication. * Created Independent business and exemplified strategic planning. * Attained management skills through supervision of on-site staff.

Education

colorado state university

colorado state university

communication studies

2014-1 - 2016-1 · 2 yrs 1 mo
adams state university

adams state university

management

2011-1 - 2014-1 · 3 yrs 1 mo

Activities and Societies: Accepted Division II Football Scholarship

shaye stephon's Contact Information

Email

******@***.com

Phone

(**) *** ****

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