shay vizel

technical engineering expert

About

I have a wide perspective of products lifecycles, from development to implementation. I proved exceptional customer service, mainly with Tier1 Carriers such as Bharti,TATA and Deautch Telekom. I am looking for a position where I can contribute from my technological and managerial experience and my out of the box thinking. Personal Skills: * Excellent communication and collaboration skills with customers, vendors, and all levels within the organization. Ability to create and maintain formal and informal networks * Change management capabilities - Ability to create motivation and drive amongst others * Thinking Cross Functional, Cross Business Units, Cross Regional * Thinking in terms of customer value, employee value, bottom line * Direct and Matrix management experience * Strong technological background, both as engineer, and overseeing R&D personal

Country

israel

City

israel

Industry

telecommunications

Skill

mpls tp, open shortest path first, networking, sip, mpls, sdh, internet protocol, border gateway protocol, unix, linux, ethernet, tcp/ip, ethernet over sdh, carrier ethernet, ip vpn, juniper jncia, virtual routing and forwarding, pcm, bfd, user datagram protocol, wireshark, mspp, http, ces

Experience

technical support team leader

flash networks

2005-6 - 2008-11 · 3 yrs 6 mos

* Manage Tier 3 technical support team for global customers worldwide * Working closely with various company groups - R&D, system engineers, Product managers, Project managers, pre-sale engineers and sales directors. * The team is responsible for on-site support and remote assistance to customers during product deployment, Trials and demostrations and service calls resolving

qa engineer

audiocodes

2002-1 - 2005-1 · 3 yrs 1 mo

* Developing in C and in TCL scripting language the QA automation infrastructure and tools for automated functionality tests. * Hands-on testing engineering, including testing documentation, planning and execution (using Mercury Test director). * VoIP concepts and known control protocols(MGCP,Megaco,SIP)

technical engineering expert

eci telecom

2008-12 - Present · 17 yrs 10 mos

ECI is a global provider of ELASTIC network solutions to CSPs, utilities as well as data center operators. Along with its long-standing, industry-proven packet-optical transport, ECI offers a variety of SDN/NFV applications, end-to-end network management, a comprehensive cyber security solution, and a range of professional services. ECI's ELASTIC solutions ensure open, future-proof, and secure communications. With ECI, customers have the luxury of choosing a network that can be tailor-made to their needs today as well as seamlessly and cost effectively upgraded to future requirements. For more information, visit us at www.ecitele.com.