Michael Shaver

- Led the testing initiatives for two critical Alberta Health systems with complex business requirements in a fast-paced and high-demand environment. Demonstrated expertise in testing data-driven applications, ensuring data accuracy, consistency and integrity. - Enhanced the quality and reliability of applications by planning and executing a comprehensive range of testing activities, including User Acceptance Testing, End-to-End testing, Unit Testing, Integration Testing, Conformance Testing, and Exploratory Testing. - Extensive experience with the onboarding, training and mentorship of new hires, and providing technical guidance to new business team members and external vendors. - Improved regression testing efficiency by creating an automated regression testing suite, leveraging industry best practices and tools such as Selenium and TestNG. Additionally, maintained and improved the existing automated TestComplete test suite. - Crafted comprehensive test plans, test scripts, and test result reports, facilitating the transparent communication of UAT phase strategies and outcomes to stakeholders. - Proactively initiated a mentorship with the architecture team, demonstrating a strong commitment to expanding knowledge in cloud technologies. Gained valuable insights into AWS and Azure, delving into EC2, Kubernetes, and other cloud services. - Effectively oversaw multiple JIRA projects, configuring boards, workflow customization, user management, permission schemes, and custom fields to optimize project management and issue tracking. - Significantly decreased data creation time and human error by developing a C++ program to generate HL7 batch files with the necessary data to trigger business rules within the applications.

- Mastered Vectric’s VCarve Pro software, enabling the design of intricate wood panel patterns for Computer Numerical Control (CNC) machining. Achieved substantial cost reductions by eliminating the need for outsourcing. - Managed and expertly resolved a wide array of technical challenges within the office, encompassing network connectivity problems, software configurations, hardware and software troubleshooting, and email support. - Conducted software installations and updates for multiple workstations and devices. - Effectively communicated with project managers, supervisors, and team members to ensure seamless project workflow.

- Conducted a comprehensive analysis to evaluate the precision of a vehicle distance tracking software, informing strategic decisions regarding potential investments in alternative tracking software. - Assisted with troubleshooting technical issues with the technician scheduling software, ensuring minimal downtime and operational disruptions. - Gathered critical data from technicians through daily Google surveys and promoted their active participation by outlining the importance of accurate daily mileage reporting. - Created a comprehensive user tutorial for Microsoft Office 365, enabling effective onboarding and skill development for employees using the software.