Shauna Brown, PMP, CSM

● Led end to end development and launch of new products to enable technologist to enhance Product Management skill – over 800 users ● Directed cross-functional stakeholder coordination across UX, Strategy, IT and vendors to ensure alignment with approved scope, timelines and budgets ● Serve as primary project and vendor lead, managing delivery commitments, scope governance, and contract renewals ● Lead user acceptance testing and rollout of products, ensuring smooth handoff and on-time delivery. ● Established project governance through regular status reporting, risk management, dependency tracking, and mitigation planning ● Managed capacity planning, resource allocation, and roadmap execution for a four-person delivery team. ● Applied Agile delivery practices by facilitating Scrum ceremonies, backlog prioritization, and Jira execution to improve delivery transparency.

● Managed a 100M OpEx budget within Building Services initiatives, ensuring financial objectives and cost controls were met. ● Developed and executed project plans for multi-site operational pilots and savings initiatives. ● Lead daily coordination with vendors and internal departments to ensure project milestones were achieved. ● Owned all 3rd party vendor management including, contract agreement/renewal & licensing ● Measured, monitored, and reported on vendor performance, driving continuous improvement and service optimization

● Managed a 3.6M OpEx budget with end-to-end support of processes for IT/Application Operations onshore/offshore Resources ● Led a resource optimization and conversion initiative, reducing contractor utilization ● Reduction of contractors by 30% ● Served as primary point of contact for IT support projects, driving effective communication throughout delivery ● Developed and maintained integrated delivery plans, communicating scope, timelines, risks and budget impacts through governance forums ● Established monthly financial and resource performance reporting using SAP-EMP to improve transparency and forecast accuracy. ● Gathered and document project details to ensure removal of impediments ● Supported Agile delivery by facilitating Scrum ceremonies and coordinating Jira and ITO dashboard rollouts to improve execution visibility.

● Owned operational readiness and issue resolution for a $6.5B Core Merchandising category, ensuring store plans, projects and events were execution-ready and customer-impact risks were addressed pre-launch. ● Partnered directly with merchants and stakeholders to implement nationwide projects on time and within budget ● Drove field execution by tracking deliveries, supporting store rollouts, and aligning B2B, and field partners, including rollout coordination and playbook execution ● Reduced project risk by approximately 65% by providing timely resolutions. ● Special Buy Refresh issue rate went from 6.5% to 2.8% ● Quarry Wall Refresh issue rate went from 27.1% to 6.0%

● Managed delivery readiness for a $100M Core Merchandising portfolio, overseeing issue resolution, store plan reviews, risk mitigation, and cross-functional coordination. ● Worked directly with Merchants and cross-functional partners to implement nationwide projects on time, within the scope, and on budget. ● Drove project governance through weekly stakeholder communications, status reporting, and field-facing updates to ensure alignment and execution transparency.

● Supported enterprise implementation of Workday payroll/time tracking – documentation of implementation process ~400k associates ● Owned development and management of EIB’s (uploads), payroll administration, and executive payroll audits to ensure accuracy and compliance. ● Led Workday special projects: changing company codes/payroll cycles (weekly to biweekly pay cycle) ~ 1000+ associates ● Ensured all audits (internal and external) are complete and minimize risk during the implementation process