
shaun steadman
director of information technology
About
I am a business IT professional with strong communication and leadership skills. I am experienced in modelling and optimising business processes, managing change and working with business stakeholders to elicit and document requirements. I have a focus for quality and understand the importance of effective planning and time management to surpass individual goals, achieve targets and meet deadlines.
australia
brisbane
information technology and services
business analysis, project delivery, troubleshooting, management, risk management, stakeholder management, business process improvement, business process mapping, employee training, prince2
Experience

director of information technology
st joseph's college, gregory terrace

business analyst and pm
sodexo

change analyst - lead
ghd
* Situated in the IS PMO office this role was diverse and busy. With over 3000 applications in production a methodical approach to change was necessary to manage consistent amendments to applications, systems and processes. A key member of the Change team, I got experience working on a major integration project aligning processes, managing communications and working with stakeholders to understand Change impacts. Responsibilities: * Advise on in-house project processes * Assist with the development of project charters, business cases and project management plans. * Chair the CAB meetings and facilitate the Project Executive meetings * Perform change impact analysis on various projects – small to medium * Formulation of documentation to support deployments * Formulation of training plans and schedules * Formulation and assisting with production support processes and plans * Benefits – project completion review * Stakeholder engagement and process design (as-is and to-be) * Conduct workshops with the business and design as-is and to-be processes

it service desk analyst
ghd
Part of a global IT team, I was responsible for assisting the Queensland and Northern Territory GHD user base with unforeseen incidents and problems. I had the opportunity to step into a management role for a short period before moving onto a change analyst position. This role was busy and diverse and saw our team supporting more than 3000 applications.

it analyst and trainer
ashurst

business process analyst
suncorp group
A contributing member of a small team, I had the opportunity to map the end to end process for Suncorp's commercial motor claims process using BPMn. This was achieved through workshops with SMEs and key stakeholders. An analysis of the process was conducted with key issues being identified. A root cause analysis was carried out on the top issues with recommendations for rectification being provided in a report.

middle school mathematics teacher
jfs school
As a middle school mathematics teacher at JFS, my main responsibility was to prepare daily lessons and long-term teaching programs in accordance with specified frameworks and guidelines. At every opportunity I integrated information technology into the lessons and used it to assist in lesson preparation, teaching and reporting. Examinations, projects, assignments and homework tasks were set as ongoing formative/summative assessment and results collated for reporting. Outside of the classroom I contributed to curriculum development, staff meetings, educational conferences and other professional development activities.

business analyst
ghd
* As the sole Business Analyst working on a Greenfield 2013 SharePoint project, I aim to deliver solutions for the business rather than products. Delivering robust solutions is achieved via understanding the business needs, embedded processes and identifying opportunities. On a daily basis my tasks consist of, but are not limited to: * The elicitation of requirements using interviews, workshops and processes analysis maps with senior management and SMEs * Documenting functional requirements and use cases * Sprint planning * Producing interactive prototypes and presenting proof of concept designs for the business to validate * Designing, building, developing, and configuring SharePoint 2013 sites in collaboration with the development team. Formulating term sets, information architecture documents, content types, site columns, templates, page layouts, web parts, security and navigation * Developing test scripts and test outputs * Facilitating change management activities, plans and Training
Education
qut faculty of education
qut faculty of education
qut faculty of education
shaun steadman's Contact Information
Phone
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