Shaukat Khan

• Managed fleet of vehicles, ensuring maintenance, scheduling, and compliance with regulations. • Optimized routes and transportation schedules to reduce costs and improve efficiency. • Monitored transportation costs, improving cost efficiency, and tracked key performance indicators.

1. Strategic Leadership • Oversee end-to-end operations in place of the General Manager. • Ensure alignment of operations with company goals, mission, and strategic plans. • Lead decision-making on critical operational matters. 2. Operations Management • Supervise daily operational activities to ensure efficiency, productivity, and service quality. • Coordinate with department heads (logistics, supply chain, HR, finance, etc.) to maintain smooth workflows. • Resolve operational bottlenecks and escalate issues when necessary. 3. Staff Supervision & Team Leadership • Lead, motivate, and guide operations teams, supervisors, and managers. • Approve staffing, scheduling, work allocation, and performance management in the absence of the GM. • Maintain team discipline, morale, and productivity. 4. Performance Monitoring • Monitor KPIs, service levels, production targets, and operational metrics. • Conduct regular operational reviews and implement improvements. • Prepare analytical reports to support management decision-making. 5. Client & Stakeholder Relations • Handle high-level client interactions and resolve escalated issues. • Maintain strong relationships with partners, vendors, and key customers. • Represent the company professionally in meetings, negotiations, and site visits. 6. Financial Oversight • Oversee budgeting, cost control, and resource allocation. • Review financial performance and approve operational expenditures as delegated. • Identify cost-saving opportunities and efficiency enhancements. 7. Operational Planning & Improvement • Develop and execute operational plans, project timelines, and improvement initiatives. • Implement SOPs and streamline processes for better output. • Lead change management during transitions or system upgrades. 8. Leadership Continuity • Fully perform the duties of the General Manager during their absence. • Maintain stability, control, and high operational performance

• Managed fleet of vehicles, ensuring maintenance, scheduling, and compliance with regulations. • Optimized routes and transportation schedules to reduce costs and improve efficiency. • Monitored transportation costs, improving cost efficiency, and tracked key performance indicators.