Shaukat Alam, MBA

Delivered 500% revenue growth by successfully scaling marketplace operations with consistent month-over-month acceleration. Scaled business operations across leading marketplaces including Amazon, Noon, Trendyol, Carrefour and several other UAE-based e-commerce platforms, significantly expanding digital reach and customer acquisition. Led end-to-end website design, development, and GTM strategy, achieving 1,700% growth through close collaboration with tech teams. Launched and optimized SEO and paid marketing campaigns, driving sustained 30–35% MoM growth in online revenue.

Led online business in Singapore, launched multiple brands on marketplaces like Lazada, Shopee, and Amazon Singapore with reduced ACOS. Successfully launched the website for D2C success and executed a winning Go-To-Market strategy for brand growth.

Pioneered a Telenutrition business, overseeing technology, brand, and marketplaces like Amazon and Noon. Created a unique value proposition and designed a subscription-based model. #Telenutrition #EcommerceInnovation #BrandStrategy #MarketplaceOptimization #SubscriptionModel

Led negotiations and onboarding for major brands (Muscletech, MyProtein, ON/BSN, Alpino). Enhanced P&L category profitability and managed end-to-end operations, optimizing sales funnel and inventory reports. Successfully expanded Non-Guardian stores in Delhi NCR, optimizing product listings and implementing growth strategies. Spearheaded Affiliate & Influencer Marketing initiatives, collaborating with health & wellness experts. Administered influencer channels, creating promotional offers and video content, resulting in a 20-30 Lakhs monthly sales increase. #eCommerceManagement #InfluencerMarketing #SalesGrowthStrategies

Orchestrated Glanbia Consumer Helpline operations, optimizing call quality, team rotations, and training with a focus on performance enhancement. Led comprehensive operations for Trzan.com, managing vendor onboarding, logistics, inventory, and collaborating on marketing strategies. Contributed to IncredibleGlobal Healthcare (Thailand) through sales training, product knowledge sessions, and team building efforts.

Led nutrition counseling and health package sales in the Consult Department, ensuring team efficiency and quality control. Managed outsourced call center operations, improving efficiency through staff training and achieving a perfect 100% email quality audit score. Monitored call quality, implemented outbound calling strategies, and achieved a 100% team score in email quality audit.

Oversaw junior staff performance, conducted call audits, and maintained daily sales statistics at Simplymarry.com. Reported to senior managers, ensured maximum sales closures, and managed rosters. Set individual sales targets, assisted representatives, coordinated with field executives, and handled inbound/live chat queries.