Shashank Sharma

Al Nasr Marble is one of the world’s largest manufacturer of natural marble. It has 16 quarries in Oman, Italian made 25 gangsaw machines, 64 Block cutter machines, production capacity of 10,000 SQM of tiles & 7,000 SQM of Slabs per day. www.alnasrmarble.com • Identified markets and initiated exports of marble slabs, tiles & blocks to over 10 new international markets in Asia and Africa, which resulted in overall increase of 20% in exports. • I have represented & executed participation in international exhibitions/trade fairs like BIG 5 Show in U.A.E, Marmomac in Italy, Big Show in Oman, Izmir Stone Fair in Turkey and KICC exhibition in Kenya. • Independently managed and negotiated several key natural stone distributors, retailers and sales agents in different countries like South Africa, Tanzania, UAE, Russia etc. • Created brand awareness and participated in the international trade shows like Marmomac in Verona (Italy), Big 5 Show in Dubai (United Arab Emirates), KICC exhibition in Nairobi (Kenya), Build Expo in Dar Es Salaam (Tanzania) and Big Show in Muscat (Oman). • Arranged and conducted special events, site inspections, catalogue distributions and offsite presentations for potential clients while entertaining the clients in accordance with established company’s policies and guidelines. • Created and managed digital marketing campaigns for the company which resulted in positioning the company on first page in the Google web search result. (Key word: Oman Marble). Also trending in top 10 post #omanmarble on Instagram. • Represented the company at PR & Government meetings. • Combined experience in sales, marketing and administration.

Grani Marmo Classic is a part of one of Indian’s largest marble houses , The Classic Marble Company (CMC). They are manufacturers & distributors of natural stones as well as engineered marble & quartz (Kalinga Stone). www.marmoclassic.com Led the introduction and expansion of natural stones and quartz trading in the UAE and Qatar markets, while strategically overseeing project specifications, distribution network establishment and representation at trade shows to drive business growth & market penetration.  Global Market Expansion: Identified new markets initiated export of marble slabs, tiles & blocks to over 10 countries in Asia, Africa and Middle East which resulted in overall increase of 20% in Exports.  Digital Marketing: Implemented and managed digital marketing campaigns, resulting in the company's prominent positioning on the first page of Google search results (Keyword: Oman Marble) and trending within the top 10 posts with #omanmarble on Instagram.  Projects: Specified Kalinga Stone Engineered Marble & Quartz in pivotal projects. Oversaw all project facets, encompassing risk assessment, pricing strategies, profitability analysis, scope definition, and payment terms negotiation  Trading: Initiated trading of natural stones and quartz in the UAE & Qatar market.  Presentations: Developed and delivered presentations tailored to architects, interior designers, consultants, and contractors. 2  Distribution Network: Successfully established retailer and wholesaler networks in Qatar and the UAE within one year.  Trade Shows & Events: Acted as the company's representative at various events and trade shows.

Platinum Marble & Granite Tr Est is a part of Stones World International of Oman, with diversified business units in Mining, Manufacturing & Trading of natural marble.  Global Market Expansion: Identified new markets initiated export of marble slabs, tiles & blocks to over 10 countries in Asia, Africa & Middle East which resulted in overall increase of 20% in Exports.  Sales Growth: Achieved significant escalation in both local & export sales, increasing from AED 40 thousand pm to over AED 2.5 million pm within a single year.  Operations: Managed all aspects of operations at a wholesale & distribution store in Abu Dhabi, United Arab Emirates, leading to annual sales exceeding AED 2 million.  Market Analysis & Pricing Strategy: Conducted ongoing analysis of costs, competition & market trends to effectively adjust sales pricing, maintaining a consistent 20% net profit margin.  Team Leadership: Recruited, trained & motivated a team of over 10 employees, providing guidance in areas such as new product knowledge, customer service, logistics & sales techniques.  Policy Development: Developed & implemented comprehensive policies pertaining to supply chain management, material quality control & transportation logistics for the company.  International Market Expansion: Traveled extensively to countries including China, Turkey, Sri Lanka, India, Qatar, Kuwait, Bahrain, Oman & the United Arab Emirates, strategically mapping markets, identifying potential customers & establishing a robust sales platform & customer base for the entire sales team.  Procurement & Pricing: Oversaw procurement & pricing strategies for various materials including marble slabs, blocks, cut-to-size pieces &tiles from global sources.  Trade Show Representation: Represented the company at prestigious trade shows such as the BIG5 Show in Dubai, UAE & IZMIR STONE FAIR in Turkey.  Digital Marketing: Managed digital marketing initiatives & supervised the design & distribution of company catalogues

Winner of the highest importer award by Dubai Govt 2011, Glaze is a part of Oriental Group Of Companies from India. With a turnover of AED 10 million per month, Glaze is one of the largest natural stone trading company in the region. www.glazeuae.ae  Key Account Management: Successfully managed key accounts spanning both local U.A.E clients and those across GCC countries independently.  Sales Network Expansion: Conducted extensive market research across the U.A.E region, leading to the establishment of new retail outlets in strategic locations including Sharjah, Dubai, and RAK, thereby expanding the sales network significantly.  Complaint Monitoring and Resolution: Diligently monitored and resolved various complaints, including invoice disputes, short deliveries, and refunds, ensuring prompt and satisfactory resolution to maintain customer satisfaction.  Marketing Campaign Management: Spearheaded marketing campaigns and promotional activities, including the creation and distribution of catalogues, samples, and corporate gifts to regular clients. Executed advertising strategies in print media platforms such as magazines and yellow pages to enhance brand visibility and reach.  Event Organization and Trade Show Participation: Led the planning and execution of diverse events, including trade shows like BIG5 to bolster brand visibility and engagement within the industry.

Elegant Marble is one of India’s most prestigious marble house. It’s amongst very few marble companies listed in Bombay Stock Exchange (BSE). With head office located at a very prime area at Lower Parel in Mumbai, they cater to a very posh clientage.  Client Portfolio Management: Managed a diverse portfolio of niche and corporate clients, including top architects, interior designers, and celebrities in Mumbai.  Website and Catalogue Management: Took charge of creating and maintaining the company website and catalogue, ensuring accurate representation of products and services.  Business Planning and Development: Collaborated on developing comprehensive business plans, including the procurement and importation of Caesar Ceramic Tiles from Italy, catering to market demands and trends.  Inventory Management: Identified and secured a new warehouse facility to accommodate stocking requirements for ceramic tiles. Organized logistics operations to streamline inventory flow and distribution processes.

KEY RESPONSIBLITIES  Client Engagement: Managed relationships with both B2B and B2C clients within the UAE market, including top wholesalers, distributors, and agents of building materials. Conducted regular customer visits to foster rapport and understand client needs. Handled order processing, managed complaints, and acted as a liaison between clients and higher management, providing detailed reports as necessary.  Supply Chain Management: Ensured the seamless supply of natural stones to projects, focusing on timely delivery and cost-effectiveness to meet project requirements.  Customer Service Excellence: Provided exemplary customer service by promptly addressing client inquiries, concerns, and feedback, fostering strong and lasting relationships.  Sales and Follow-up: Conducted tele-sales activities to engage both new and existing clients, promoting products and services effectively. Followed up with clients to maintain ongoing communication and address any additional needs or concerns.  Administrative Responsibilities: Handled administrative tasks including generating invoices, preparing quotations, issuing work/job orders, and soliciting client feedback to ensure satisfaction and continuous improvement.

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