Shashank Bajpai
Vice President Operations @ IntouchCX
About
As Vice President Operations at IntouchCX, I focus on leveraging my expertise in operational execution and account management to drive organizational success. My role emphasizes ensuring process optimization, seamless service delivery, and alignment with client goals. With over 21 years of experience, including leadership roles in global organizations, I have contributed to delivering scalable solutions and fostering operational excellence. My commitment lies in promoting innovation and client-focused strategies that support long-term growth and business impact.
Philippines
Metro Manila
Outsourcing/Offshoring
Operational Execution, Retail, Account Management, Problem Solving, Performance Management, Team Management, Management, CRM, Vendor Management, Service Delivery, BPO, Employee Engagement, Outsourcing, Training, Change Management, Risk Management, People Development, Conflict Management, Time Management, Analytics
Experience
Vice President Operations
IntouchCX
Metro Manila
Global Account Delivery Head
Wipro
Cebu, Central Visayas, Philippines
Associate Vice President
Wipro
Cebu, Central Visayas, Philippines
Site Head for a Retail Assignment
Wipro
Cebu, Central Visayas, Philippines
Service Delivery Leader
Wipro
Mumbai, Maharashtra, India
Manager Customer Operations
Entercoms, Inc.
Pune Area, India
Operations Manager
Convergys
Manila, Philippines
Shashank Bajpai's Contact Information
Phone
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