sharp jones

* Act as facility representative at on-site private events. Oversee temporary staff assigned to such events. Protect the property from misuse or liability. * Oversee complete set up - a few hours before event begins, the four or five hours of the actual event, plus up to 2 hours after the event for take down. * Work with Caterers to ensure they maintain the catering guidelines and regulations for the space and that they respect the building and our safety codes. * Assist with host/hostess needs and be able to solve problems as they arise in a timely manner. * Manage temporary staff including event set-up staff and hostess staff. * Occasional lifting of chairs or tables, assisting in cleaning event spaces and lavatories, and general set up tasks may be required at times. * Work as a team with the full time events staff as co-events occur.

* Promoted to manage a team of 8 to plan, organize, and execute all operational aspects of an ATP tour event. * Organized all elements of delivering on a professional tennis tournament to ensure smooth, effective operations. One of the youngest staffers ever to be given this level of responsibility. * Handled the relationship with key Sponsors and Vendors to ensure their products and brands were represented appropriately and professionally at the venue * Ensured a first class, safe, clean and organized environment for all participants and attendees * Took personal responsibility for ensuring all vendors and sponsors were happy and we over-delivered on their expectations.

* Updated entire online merchandise shop and Pro Shop using Squarespace website software * Helped with promoting of sponsorships and sales channels for the Hall of Fame Tennis Championships * Structured unique sponsorship packages for companies, alumni groups, and tennis clubs * Collaborated with members of the Tennis Hall of Fame on brand enrichment initiatives

* Organized and restocked bar inventory to ensure efficiency in work flow * Assisted bartender by taking food and beverage orders * Communicated with fellow staff members to confirm customer satisfaction * Maintained cleanliness of immediate bar and extended service area

* Record daily deliveries and shipments to reconcile inventory * Create Weekly reports using Aptus software and make recommendations for product re-ordering, sales promotion, and/or status of merchandise to help support future buying decision * Analyze data to anticipate future needs, and work with retail staff to better understand customer needs * Manage the Squarespace eCommerce shopping site including keeping all inventory up to date, adding new product to the site, and working with marketing team on monthly eCommerce offering through email marketing and social media promotions * Create sales and analytics reports to analyze data on what offers are effective on eCommerce site including monthly sales reports and trends * Collaborate with Club, Retail and Marketing staff to help support overall revenue goals * Develop an Inventory Manual to include best practices for inventory management with goal of transitioning the Museum and Visitor shop to the Aptus POS system.

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