Sharon Shze

1. Supply Chain Coordination: • Act as the primary point of contact for supply chain coordination between Malaysia and Singapore. • Facilitate communication, alignment, and collaboration across both regions. 2. Process Enhancement: • Identify opportunities to enhance supply chain processes within Malaysia. • Implement improvements to drive efficiency, cost-effectiveness, and customer satisfaction. 3. Collaboration with the Commercial Team: • Work closely with the commercial team to align supply chain strategies with business objectives. • Collaborate on demand forecasting and order fulfilment. 4. Customer Service Execution: • Hands-on execution of customer service functions, including data entry. • Respond to inquiries, concerns, and requests from customers. 5. Logistics Resolution: • Address and promptly resolve logistics-related complaints from customers. • Maintain a high level of customer satisfaction. 6. Customs and Compliance: • Manage customs clearance processes for imported goods. • Stay informed about changes in Harmonized System (HS) codes. • Ensure compliance with relevant codes for accurate import/export documentation.

Job description : To plan, and co-ordinate activities in relation to the overall procurement of goods by using material planning file in excel. -Responsible for issuance and processing of purchase orders including follow up of outstanding purchase order - supplier relationship and performance management -To assist and drive compliance and improvement in the standard operating procedures and processes of the centralized procurement function -prepare monthly performance and KPI reports - Improvement of procurement processes -working closely together with sales manager, and customer service in effectively implementing new procurement processes throughout the organization -control stock inventory and stock keeping units on fast moving items - handle customer service ordering processing 20% -back up of logistic department on Inbound, outbound and billing -

Job description: -Oversee the planning and coordination of an organization’s purchasing operations. -To plan, and co-ordinate activities in relation to the overall procurement of goods by using material planning file in excel. -Based on Sales Team information, do the demand planning stock to fulfill upcoming project order. -At the same time, can save cost for freight charges as planned the stock 2 - 3 months before customer order in. -Responsible for issuance and processing of purchase orders including follow up of outstanding purchase order - Supplier relationship and Performance Management -To assist and drive compliance and improvement in the standard operating procedures and processes of the centralized procurement function -Prepare monthly performance and KPI reports and demand planning file -Work closely with sales manager, and customer service in effectively implementing new procurement processes throughout the organization -Control stock inventory and stock keeping units on fast moving item.

- come out with a sourcing plan to cater different services and industries - study and analyze customer requirement - develop, manage and maintain an effective system in Purchasing Department - prepare and submit tender offer - prepare all relevant documents with customers and to suppliers - processes a variety of documents in the absence of other employees - visit site to ensure schedules are kept in the site supervisor's absence - manage supplier relationships - attentive to all staff by motivating them to succeed and improve - assist in creating and managing the purchasing strategies and being continuously aware of idea, market needs and business opportunities - follow-up and monitoring of the office's daily activities - perform general clerical functions (e.g. scheduling, copying, faxing, data entry, filing, etc.) for the purpose of supporting office operations - support the top management for the purpose of ensuring efficient operation of the company - perform other duties as assigned for the purpose of ensuring the efficient and effective functioning of the company

- search alternative supplier locally and globally - develop and manage supplier relationships to implement strategic cost management - forecast order quantity for oversea supplier - follow up with oversea supplier to ensure on time delivery - prepare shipping documents - ensure a refund or replacement of defective goods - set a reorder level for every item into system - control stock level - prepare document for ISO 9001: 2008 - negotiate purchase term and shipping term with suppliers

- devising and maintaining office systems - screening phone calls, enquiries and requests, and handling them when appropriate - dealing with incoming email, faxes and post, often corresponding on behalf of the top management - liaising with clients, suppliers and other staff - being involved in decision-making processes - producing documents, briefing papers, reports and presentations

- manage shipment documents and shipment dates - prepare invoice, packing list, quotation - liaise with customer