sharon blassic

* Enterprise Management and Leadership Training curriculum owner. This included vendor management and the delivery of courses across the US, Canada & UK * Design of Capital One's leadership model and intuitive online development guide, including a virtual toolkit of resources to build and enhance leadership capabilities at all levels * Program Owner for high potential leadership development programs for the Enterprise that prepare leaders at critical transitions for broader roles; People Management, Operational and Strategic Leadership * Consult with senior leaders and HR partners to design and deliver development solutions that align to business strategies and people priorities to enhance associate, leader and people manager performance * Facilitate group, team and individual coaching sessions for the Leadership Practices Inventory, 360 assessment for internal and external leaders at various levels * Select, prepare and coach Executives to share leadership stories at Leaders as Teachers events

Partnered with HRC’s to deliver core HR processes including performance management, talent management, organizational development and reductions in force Led the design and implementation of the Card Leadership Strategy and Learning Agenda. Launched career planning and talent management tools and training to over 1K associates Consulted with leaders to develop and deliver a Diversity strategy and quarterly scorecard to support recruitment and talent management objectives, including a Mentoring Program that connected more than 200 leaders with mentees for career development and skill-based mentoring

* Led a diverse team of learning professionals across three sites to create and deliver management and leadership training for US Card * coached associates to enhance performance * effectively allocated resources, managed performance as well as role eliminations * Provided change management and communication support for a large organizational redesign

Staffed and led the first Inbound call center for Collections, including a team of 7 front-line managers and 100+ contact center associates. Responsible for staffing, scheduling and meeting performance goals.

Managed a team of clerical associates and several business critical processes for Collections including; all charge off processing, bankruptcy processing and in-state judgments and garnishments.

* Lead the Talent Management team for the enterprise to include the ownership and delivery of all Talent processes, Leadership and Management development programs and Enterprise Learning * Expanded next-level talent assessment to all levels of the organization through a digital application to accurately predict management pipeline and support store growth * Designed and delivered a high-potential Leadership Development Program, including a suite of assessments, custom development plans and an Executive-facilitated, cohort experience resulting in 100% success in role * Provide Executive Coaching and individualized development planning to high-potential leaders preparing for promotion to Director or Regional leader * Led a cross-functional team to design and implement CarMax’s Enterprise Management Development Program, including a virtual Simulation and on the job development activities