Sharon Ann Zuzarte
. @ Controlled Demolition Group Inc.
About
Self-Motivated individual with extensive experience leading client services, operations, labor management, and project teams. Increasing revenue, recruiting and training while managing resources, time frames, and multiple priorities. Proven abilities in identifying cost savings and efficiency through training and process improvements. Facilitating seamless acquisitions and transitions through fundamental knowledge of the market. Excellent relationship management and problem-solving abilities. Experienced in resolving a broad range of issues and motivating employees, building on their strengths, and supporting their development while achieving organizational goals.
Canada
Mississauga
Construction
New Business Opportunities, Health and Safety Executive (HSE), Executive Administrative Assistance, Staff Development, Core Competences, Coordinating Meetings, Safety Training Programs, Corporate Budgeting, Reducing Operating Costs, Demolition, Payroll Processing, Internal and External Communications, Quality Improvement, Records Management, Office Operations, Contractor Liaison, Streamlining Operational Processes, Outsourced HR Services, Vendor Coordination, Certified Payroll Reports
Experience

Operations Administrator
Controlled Demolition Inc.
Oversee daily office operations, ensuring efficient workflows and administrative coordination. Act as liaison between leadership, vendors, contractors, and finance teams. Coordinate equipment rentals, vendor agreements, purchase orders, and field support logistics. Process and track invoices, review weekly payroll submissions (Jonas), and ensure accurate documentation. Maintain tender folders, monitor bid deadlines, and support contract administration. Prepare change orders, billing documentation, and project run sheets. Support compliance and maintain organized records for audits and reporting. Coordinate board meetings, executive calendars, and meeting documentation packages.

Human Resources Specialist
Torrent Shotcrete Canada
Managed daily office operations while supporting HR and Health & Safety functions. Coordinated onboarding, orientation, and employee record management. Processed wage changes and maintained certification and compliance tracking systems. Reviewed and reconciled site time reports; supported payroll accuracy. Assisted union recruitment processes and maintained HR documentation. Prepared leadership reports and managed internal and external correspondence.

Client Services Manager
The Phoenix Group
Mississauga, On

Client Services Manager
The Phoenix Group Canada
Led office operations and supervised a team of 4 supporting client project deployment. Coordinated freelancers and internal teams to ensure timely project execution. Developed onboarding programs and training matrices to support staff development. Implemented operational logs and reporting systems to improve communication and inventory tracking. Conducted office audits and implemented compliance and safety documentation. Facilitated weekly cross-department meetings to align priorities and resolve challenges.

Operations Manager
Provided operational leadership supporting major clients including RBC, Microsoft, Katz Group, and Kraft Canada. Managed teams of 12–30 staff serving 5,000+ customers. Oversaw revenue portfolios generating $95K monthly with 25–30% margins. Implemented process improvements resulting in $23,000 annual savings and 20% cost reductions. Reduced workplace accidents to zero through safety training and awareness programs. Increased annual revenue by $1.5M by identifying and securing new business opportunities. Lowered shipping expenses by $12,148 monthly through vendor consolidation strategies. Reduced inventory levels by 25% through streamlined ordering processes. Led seamless startup transitions for new client sites. Developed training programs to improve employee integration and performance.
Sharon Ann Zuzarte's Contact Information
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