Shardendu Dubey

 Heading Sales, commercial and operation Team of across India for Integrated logistics solution (First mile/Last mile) offered by Hind terminal under the vertical of Zircon Marine Services Pvt Ltd.  Responsible for handling and managing Product P&L for ILS vertical.  Develop people, process, and product across India.  Assign, monitor & review of individual performance as per KPI & Develop plan for performance improvement.  Evaluate service levels, review processes and procedures, identify areas for improvement, and establish and execute action plans for all the empanel vendors.  Identify new region for First mile/Last mile and set up team as well as creating vendor base to cater clearance, transportation and other FMLM services.  Identifying and appointing vendors on across India and getting the vendor empanel process done through agreement for clearance, transportation, CFS/ICD and cargo securing services.  Heading Pan India Sales force and assigning target, setting up KPI for sales team and monitoring weekly and monthly performance of sales team as per KPI.  Travelling to all the regions and monitoring performance region wise.  Actively involvement of Development of SRS of new software and system development to handle ILS vertical.  Maintaining all the MIS and P&L for management on weekly/monthly basis.  Responsible for overall growth of the vertical and achieving target set by management in yearly budget.  Conceptualize & develop processes/SOP/workflow. For ILS services.  Drive customer KPIs and ensure smooth operation.

 Responsible to handle day to day activities and assure smooth operation of CFS.  Liaison with CWC and customs regarding customs related issues and implementation of new guidelines of customs in respect of CFS operationss.  Developing new business for Import as well as Export for CFS and designing packages for new clients.  Retaining existing clients with quality services and rate negotiation.  Co-ordination with shipping line, CHA and higher management pertaining to operational issue or new development in CFS activities.  Obtaining required permission from customs, Fire CIDCO, port authorities for smooth CFS operation.  Correspondence with CWC, customs, port authorities regarding CFS operational and commercial activities.  Appointing vendors, finalizing their contracts and rates for various CFS activities.  Handling Team of 30 skilled personnel with more than 100 of labour and surveyors.  Analysis of various CFS tariffs for revision of CFS tariff and implementation of competitive tariff.  Handling Transporter for smooth and timely movement of Import and Export containers.  Preparing financial reports for management on daily as well as monthly basis.  Reporting to Directors.

Responsible to handle day to day activities and assure smooth operation of assessment in CFS.  Handling parties queries regarding the charges and other operational activities.  Handling clients mail regarding CFS charges and CFS tariff.  Providing comparative tariff of various CFS to management as per requirement.  Co-ordination with shipping line, CHA and higher management pertaining to charges related activities.  Looking after Billing and follow up of payment of CFS.  Correspondence with CWC in respect of Billing, TDS, and other financial issues.  Handling CFS vendors invoicing & keeping records & following the payment and other queries of vendors with Head Office.  Handling Petty cash & voucher of CFS.  Maintaining TDS reports & other financial reports to head office on Monthly basis.  Conducting survey of various CFS tariffs for management in revision of Tariff.  Providing working of Long standing container charges & auction charges to management in respect of waiver of Long standing containers.  Preparing financial reports for management on daily as well as monthly basis.  Reporting to Manager CFS and CEO/Directors.

MBA in marketing