sharath chandu

Maintained strong relationships with consultants and clients to ensure smooth hiring.

Managed complete recruitment cycle including sourcing, screening, and preliminary interviews. Recruited candidates across multiple domains (Healthcare, Retail, Logistics, Telecom, Banking, Financial Services, Insurance). Worked with W2, C2C, and 1099 hiring models, coordinating with clients and vendors. Dealt with consultants on OPT, CPT, H1B, Green Card, and US Citizen visas. Negotiated pay rates with candidates and employers to close positions efficiently. Posted client requirements on Dice, Monster, and other job portals. Maintained strong relationships with consultants and clients to ensure smooth hiring. Kept structured databases of employers and candidate information.

Handled online promotions and customer engagement for banking services.

Implemented sales guidelines and standards across teams. Generated sales ideas and assisted advertising departments. Handled online promotions and customer engagement for banking services. Executed sales strategies and coordinated with clients on offers. Supported cross-selling, prospect development, and commercial lending processes. Delivered excellent customer service with strong communication and interpersonal skills.

• Handled inbound/outbound calls for US clients on unsecured credit card debt assistance. • Negotiated with third-party agencies for debt settlement.

Managed inbound/outbound calls, mails, and escalations for banking reward points.

Managed inbound/outbound calls, mails, and escalations for banking reward points. Sent consolidated call trackers and reports to clients with analysis on call trends. Authorized to update customer profiles and resolve service issues. Conducted process briefings, updates, and training sessions for team members. Represented team in client conference calls and handled operations in absence of supervisors. Ensured first-time resolution and completed tasks within TAT requirements.