Sharath BT, CSPO®, PSM I ®

Driving Agile excellence and business value delivery at Zoetis, the world's leading animal health company, supporting the Commercial Enablement Team within the Zoetis Tech & Digital (ZTD) organization. 🎯 Key Responsibilities: - Serving as Scrum Master and Business Analyst for the SAP Sales Performance Management (SPM) team, supporting sales operations, territory management, quota planning, and commission calculations - Facilitating all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives to ensure team alignment and continuous improvement - Collaborating with Product Owners, Business Process Owners, and cross-functional stakeholders to translate business needs into actionable user stories and technical requirements - Managing product backlog refinement, ensuring stories meet Definition of Ready and align with business priorities - Removing impediments and fostering a high-performing, self-organizing team environment - Coaching stakeholders and team members on Agile best practices and Scrum values - Creating Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs) to guide development teams - Supporting Zoetis's growth strategy through organic initiatives and acquisition integrations - Driving process improvements and operational excellence within the Commercial Enablement domain 🌟 Impact: - Contributing to sales team effectiveness by ensuring reliable, accurate commission and territory management systems - Enabling commercial success through efficient Agile delivery practices - Supporting Zoetis's mission of advancing care for animals through technology excellence #AnimalHealth #SalesPerformanceManagement #ScrumMaster #BusinessAnalyst #AgileLeadership

Led product development initiatives as Senior Business Analyst and Associate Product Owner, driving innovation and delivering business value through Agile methodologies and customer-centric product strategies. 🎯 Key Achievements & Responsibilities: Product Ownership & Strategy: - Spearheaded Development and QA Team, establishing product requirements and setting strategic roadmap goals aligned with business objectives - Acted as Product Owner, identifying product improvements and communicating roadmaps and progress to senior management - Developed comprehensive product documentation including specifications, use cases, and release notes - Administered prototype creation to validate concepts and customer behavior assumptions - Organized beta testing programs to ensure quality assurance prior to product launches Agile Leadership & Scrum Master: - Facilitated scrum ceremonies - Created user stories with clear acceptance criteria and conducted sizing sessions for effort estimation - Prioritized Product Backlog Items (PBIs) based on Minimum Viable Product (MVP) and business value - Managed and refined the product backlog, ensuring alignment with business needs and stakeholder input Business Analysis & Stakeholder Management: - Created Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs) - Served as a bridge between stakeholders and developers. - Gathered business requirements and created features/user stories in JIRA, evaluating data and providing effective solutions - Collaborated with stakeholders to define project requirements and communicate them to development and senior management teams Innovation & Process Excellence: - Planned and organized internal workshops and hackathons to promote innovation initiatives - Worked on Software as a Service (SaaS) models, ensuring products met quality standards and delivered end-user value - Maintained repository of all project documents, contracts, and reports for knowledge management

Progressed from Business Analyst to Senior Business Analyst & Scrum Master, driving Agile transformation and delivering enterprise-scale solutions within the Language Technology team. 🎯 As Senior Business Analyst & Scrum Master (Jan 2018 - Feb 2021): Agile Leadership: - Led Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives) for cross-functional teams - Ensured adherence to Scrum values: transparency, respect, commitment, courage, focus, and openness - Developed JIRA dashboards to track project progress, velocity, and team performance - Contributed to feature design discussions with Agile insights Key Projects Delivered: - Led CRM migration to Microsoft Dynamics 365 as Product Owner - Implemented Cognos TM1 tool for Pricing & Controlling processes - Integrated Capacity Management functionalities into TM1 - Migrated Currency Surcharges reporting and Price Upload process to Salesforce - Transitioned Language Travel Program to Apollo Client Platform - Replaced Zendesk with Freshservice for support ticket management #BusinessAnalysis #ScrumMaster #ProcessImprovement #AgileLeadership

🎯 As Business Analyst (Sept 2013 - Dec 2017): Requirements & Analysis: - Analyzed business needs and provided recommendations for global engineering initiatives - Conducted impact analysis for business continuity during technical disruptions - Defined and mapped requirements, delivering solutions through thorough scope evaluation - Participated in design reviews and system component allocation Process Excellence: - Implemented LEAN Six Sigma process improvements - Managed demand planning: scoping, estimation, resourcing, IT roadmap incorporation - Proposed technology solutions to enhance functional efficiency - Organized collaborative working group sessions 🏆 Impact: Successfully delivered 6+ major system migrations and implementations, driving operational excellence across global operations.

Started my professional journey as a Business Analyst at Genpact, building foundational expertise in data analysis, business intelligence, process improvement, and stakeholder management. 🎯 Key Responsibilities & Achievements: Business Intelligence & Reporting: - Developed comprehensive dashboards, reports, and scorecards (KPIs, rankings) providing actionable insights to clients - Prepared strategic presentations based on data analysis to support decision-making - Created visual representations of complex data for stakeholder clarity Requirements & Documentation: - Drafted detailed Functional Specification Documents outlining project scope, objectives, and deliverables - Prepared summaries from stakeholder meetings and workshops - Translated business requirements into technical specifications for development teams Process Excellence & Innovation: - Coordinated with data services team to resolve database issues and ensure data integrity - Implemented LEAN Six Sigma and automation initiatives for process improvement - Drove operational efficiency improvements across client engagements through systematic problem-solving Client Engagement & Collaboration: - Collaborated with cross-functional teams to deliver effective client solutions - Facilitated workshops and requirement gathering sessions - Maintained strong client relationships through effective communication and timely delivery 💡 Core Competencies Established: ✓ Data analysis and business intelligence ✓ Dashboard and KPI development ✓ Process improvement (LEAN Six Sigma) ✓ Requirements documentation and management ✓ Stakeholder engagement and client relations ✓ Database troubleshooting This role established the foundation for my career in Business Analysis and Agile methodologies, developing essential skills in requirements management, process optimization, and data-driven decision-making. #BusinessAnalysis #ProcessImprovement #DataAnalytics #SixSigma #ClientServices

• Support business development team by providing data on process capabilities and strengths for sales pitches • Delivered category presentations for client specific product categories to determine the market structure and scope for the specific category • Coordinate with the data services team to address database issues and improvements. • Creating process excellence by implementing various process improvement tools such as LEAN Six Sigma, automation and improvement projects. • Innovation, Implementation of various process improvements and automation of projects.