Sharafat Ullah Zahid

Develop and execute business strategies aligned with the company's vision and objectives. Drive revenue growth across all business segments. Identify new business opportunities, partnerships, and market expansion initiatives. Monitor industry trends, regulatory developments, and competitive activities. Oversee all operational functions to ensure efficient service delivery and business continuity. Establish and maintain operational policies, procedures, and performance standards. Manage operational budgets and ensure efficient utilization of company resources. Monitor revenue, profitability, cash flow, and operational expenditures. Work closely with finance teams to achieve financial targets and business objectives. Support collection efforts and maintain healthy relationships with vendors and strategic partners. Lead, mentor, and develop department heads and operational teams. Maintain strong relationships with key customers, partners, regulators, and stakeholders. Ensure compliance with all regulatory requirements, company policies, and industry standards.

- Maintain/enhance/ create liaison with govt and regulatory bodies. - Prepare and submit paperwork to relevant regulatory and govt. bodies and subsequent processing in favor of the company - Arrange and attend high profile meeting with relevant govt and regulatory decision maker. - Identify, assess and mitigate risk for the company in govt and regulatory area. - Work and guide Business and Finance team for better compliance and lower risk of doing business.

 Look after overall operations of the company.  Guide the sales team for Business development.  Maintain relationship with regulatory bodies such as BTRC, MOPT, and other relevant government offices.

 Maintain relationship with the business partners to meet the business target of the company.  Look after all interconnection issues with every stakeholder.  Reporting to BTRC to maintain compliance & ensure Implementation of BTRC compliance & directive within the company.  Enhance the relationship with regulatory stakeholders such as BTRC, MOPT, NBR, Finance Ministry and other relevant government bodies to meet KPI of the company.  Collect No objection certificate from BTRC to import telecom equipments.  Invoice readiness and regular checking with the billing system.  Conduct internal technical audit and report to the Management.  Work with finance team, cross checking of accounts with the system generated data.  Look after the revenue collection status and meet with the stakeholders for timely payment.  Renewal of Existing license and arrange new licenses from BTRC and from other government bodies as per Management decision.

 Conduct safety surveys/audits and identify EHS related hazards at banglalink establishments  Facilitate to prepare and organize health & safety awareness programs for all banglalink employees.  Formulation of Policy & procedures related to EHS.  Conduct safety training programs and health awareness sessions for employees.  Conducts inspection & audit on third party contractors for ensure safety compliance.  Prepare yearly program/activities and projects of EHS unit and follow-up for completion of the projects.  Ensure the maintenance of safety equipment of different BL offices  Prepare and process the monthly EHS bills and arrange payment.  Maintain incident report and inform group accordingly.

 Liaison and coordination with other telecom operators (Mobile operators, PSTN, ICXs, IGWs, IIG, IPTSPs) regarding interconnection issue and interconnection billing issues.  Prepare reports regarding interconnection receivable and payable with other operators and follow-up with the operators for timely payment.  Risk analysis of interconnection revenue collection perspective and forecast interconnection revenue and expenses.  Calculate quarterly spectrum charge and maintain relationship with the regulator (BTRC) regarding payment of spectrum charges and revenue sharing.  Coordinate with other departments within the company to implementation of BTRC directives and ensure BTRC compliance.  To curve illegal VoIP work together with the regulator and other operators. Also responsible for updated regulator (BTRC) regarding Bangla link activities to curve illegal VoIP.  Drafting and reviewing documents regarding interconnection billing, review interconnection agreements from regulatory perspective, coordination with operators regarding SLA and interconnection agreement.  Manage activities of SIM Box detection Project on behalf of all operators.  Coordinate with different Govt. offices i.e. BTRC, BTCL, BOI, and Ministry for NOC, permission & licensing issue.  Obtain and renewal of required Licenses for the company.  Communicate with Law enforcing agency (LEA) for LI support.