shantell everson

Recommend merchandise based on individual preferences, advise customers on utilization and care of merchandise. Discuss type, quality, as well as return policies for different types of merchandise. Basic cashier duties such as completing successful transactions either in cash or on credit. Assisting in projects to redecorate the store to fulfill management’s requirements for how the sales floor should be organized and showcased to customers.

* Executed flawless cash-handling skills. Including preparing and accounting for opening point-of-sale, closing bank reconciliations, and nightly deposits * Customized sales techniques to match customer’s needs in phone cases and various accessories based on the device and usage details * Assisted customers with the application phone cases and accessories detail and accuracy * Assisted management with inventory stocking, management and maintenance.

Managed guest arrivals, including processing payments, noting requests and issuing room keys. Greeted and welcomed all guests with a smile as well as a professional conversation and also responded to over the phone and in person requests for information. Entered reservations and handled guests’ requests in a timely manner, and answered questions about hotel amenities, and also remained knowledgeable about local businesses and local attractions of interest to our guests.

Manage the successful delivery of campaigns for customers and clients. Create processes to align with campaigns that include the creation of content calendars, call sheets, and shot lists. Oversee Account Managers schedules, ensuring there is enough time allocated to every client or campaign. Manage financials for contractors and permanent employees, and create budgets for the month towards video shoots, photo shoots, and props needed. Assist in the creation of proposals for prospective clients.

Managed accounts payable and accounts receivable in QuickBooks to generate various accounting reports. Maintained and analyzed client profiles using excel spreadsheets to filter though specific information needed to create reports. Researched issues with available resources, and advised end users of the appropriate procedures to resolve any technical glitches. Documentation of resolutions was required. Provided technical assistance via phone, or email, and logged all IT support interactions. Updated all security software when necessary, and ran random diagnostic tests on all devices that were used to check for any suspicious threats on the network.

Assisted Project Managers in IT projects to improve payment processing through security measures. Collaborated to create weekly updates of projects to the Project Portfolio Management site, edited financials of projects when needed, and also became knowledgeable of the Project manager playbook that describes all processes for technology projects. Other responsibilities included managing the way a project should be executed by understanding project lifecycles and methodologies such as Agile and the Waterfall method. Created schedules using Microsoft Project, and ensured that the end result of a project met the business requirements as successfully as possible. Completing these tasks increased the efficiency of end user experiences with billing services.

Manage relationships with Third Party vendors to assess and mitigate risks that could possibly be involved. Responsible for the quality assurance of requests from SunTrust employees submitted through SunMart. Ensure that the appropriate sourcing path and appropriate category selections are made for each service requests. Create and revise the management of processes with cross functional flowcharts using Microsoft Visio. Participate in requirements elicitation to better understand the need of the business owner. Provide solutions for source to manage procedures when onboarding Third Parties providing products or services. Produce schedules with different work streams based upon the gathering of requirements. Ensure meeting minutes, are reviewed, approved, and uploaded to the appropriate project folder in SharePoint.