shanshan You

1.Fulfill Invoice-only Revenue Target 2.Take Lead on Improvement Project 3. Manage inventory E&O process and settle quarterly E&O with customer. 4. Prepare for quarterly QBR meeting

Worked for quotation team 1. Develop different business processes with internal and customer. 2. Manage quarterly quote/daily FG quote/service quote process and PPV/WO variance ect. true up process. 3. Regular marginal analysis to ensure reasonable P&L per contract regulation. 4. Support quotation team to solve any sudden issue. 5. Customer visit arrangement. 6. Handle customer complaint/escalation. 7. Support BD/PM for CMA business analysis.

PA for Cisco Switch NPI Project 1. Hold NPI Kick off meeting and set up team member list. 2. Collect relevant product information (SOW, BOM, Gerber etc) and customer requirements. 3. Make up NPI EVT/DVT/PVT/MP plan with customer. 4. Make NPI quotation. 5. Hold regular meeting to review project status with internal team and customer. 6. Manage the project quality management, risk assessment and management, etc 7. Monitor ECO implementation status and charge the related cost to customer 8. Make sure smooth transfer to MP and clear up NPI inventory E&O 9.Arrange customer visit. 10. Train new PAs. Cisco RCFA project management(root cause failure analysis) 1. Set up RCFA procedure with customer 2. Make RCFA quotation process with customer 3. Build up RCFA laboratory with customer 3. Follow up RCFA shipment,rework process and review with customer on weekly basis

PA for Avaya IP phone MP project 1. Manage weekly forecast and communicate with customer for adjustment 2. Work with internal and external for bi-weekly shipment plan 3. Hold daily operation meeting to solve operation issue. 4. Follow up logistic/production line/planning to ensure on time delivery. 5. Monitor daily hub/safety stock level to ensure normal payment cycle. 6. Review ECN with team weekly and negotiate cost with customers. 7. Handle RMA and hold regular review meeting with customer. 8. Escalate quality issue impact to customer in a properly manner and provide prompt recovery plan/corrective action plan. 9. Handle customer complaints. 10. Report monthly revenue target to PM and make necessary adjustment. 11. Arrange customer visit.

PA for Dell Computer NPI project 1. Collect relevant product information (SOW, PRD, SIS, etc) and customer requirements, then host internal kick off meeting to share and discuss overall project schedule with team members. 2. Base on RD’s exploring drawing to check BOM and follow up materials preparation. 3. Apply E-Contract for new BOM. 4. Make quotation. 5. Review project status weekly with customer 6. Hold regular pilot build meeting to review overall readiness status such as documentation (MPI/TPI/QII), program, equipment, material and manpower 7. Follow up and update pilot build status to customer daily and coordinate engineering issue closed. 8. Hold pilot build review meeting to sum up and analyze all issues to prevent same mistake or design issue happening in next stage build. 9 Manage ECN and negotiate change cost with suppliers and customers. 10. Customer Visit Arrangement.