Shanon Iwata

Assisting customers with styling advice, product recommendations, and fit consultations. Demonstrating Moncler’s Collection to drive sales. Handled point-of-sale transactions, exchanges, and returns. Inventory Management

Responsibilities: -Provided customer service to in-store shoppers, including explaining product features and assisting with purchases -Handled payment processing, tax exemption procedures for international customers, and product packaging -Updated the company’s social media accounts to promote products and engage with customers -Supported operations of the company’s e-commerce site, including uploading products and managing online orders -Managed daily sales records, monitored inventory levels, and ensured proper stock organization

As a shift manager, I was in charge of overseeing daily operations to ensure smooth restaurant performance. My duties required a high level of responsibility, time management, and teamwork, as well as strong customer service and leadership skills. Key responsibilities were the following: -Managing daily operations and end-of-day reports. -Resolved customer complaints and ensured high levels of guest satisfaction -Monitored inventory and coordinated supply needs to reduce waste -Handled cash management: monitored register accuracy, performed daily cash counts, and prepared bank deposits. -Maintained food safety and hygiene standards in accordance with KFC guidelines and Japanese health regulations. -Trained new team members in customer service, store procedures, and food preparation.

Liberal Arts Major on Anthropology and Sociology Focus on Sociology, Cultural Studies, Media and Marketing Studied data analysis, statistics, and research methods using tools such as Excel Explored business strategy, organizational behavior, and cross-cultural management Gained knowledge in both traditional and digital marketing, including social media and market analysis

Liberal Arts Major on Anthropology and Sociology Focus on Sociology, Cultural Studies, Media and Marketing Studied data analysis, statistics, and research methods using tools such as Excel Explored business strategy, organizational behavior, and cross-cultural management Gained knowledge in both traditional and digital marketing, including social media and market analysis